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By Dan Duke — To get top results from content creation and content marketing, it pays to direct your content toward the specific people who will be the most interested in it. The best way to do that as you plan, create, and publish content is to consider the customer journey map that your target audience follows.

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‍Creating your own customer journey map can pay big dividends. It helps you figure out how a shopper becomes a customer and then, ideally, an advocate who creates more customers. Once you understand that path, or paths, you can figure out how to make it as easy as possible for more customers to follow.

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Here’s a look at how to use the customer journey concept to make smart decisions about your content marketing efforts — decisions that will affect not only your brand, but also your bottom line.

What is the customer journey?

The customer journey is every step a customer takes to achieve a goal with a company. A typical journey would begin with the customer gaining awareness of the business and end with post-purchase messages from the company, like a thank you note. But the journey also could involve joining a loyalty program or signing up for a newsletter.

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Have you ever dealt with a company that seemed to make it hard for you to buy something, or at least didn’t much care if you did or not? Did that make you want to skip that brand and check out its competitors? Or perhaps after you made a purchase, the company did things to sour the customer experience and make it unlikely that you would recommend it to your friends, such as hounding you with texts, emails, and social media posts?

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Those examples of negative customer journeys show why mapping can be a valuable exercise.

What is customer journey mapping?

Customer journey mapping creates a visual aid to help the members of a business understand their customers’ experiences. It’s a way to determine customer motivation, the key interactions that can result in a sale, and the points of friction that might drive away business.

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‍Creating such a map is a complex undertaking that requires goal-setting, research, open internal communication, and follow-through. You might find it necessary to chart maps for different parts of your operation because the interactions with your customers are so varied and complicated, and your goals are multi-faceted.

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Start by having a clear business goal in mind. Examples of goals are:

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• Encourage consumers to refer my business to others.
• Assign the right personnel to key touchpoints.
• Keep people from bouncing out of my website before I make a sale.

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Many samples of customer journey mapping are available on the internet. Keep your goals in mind to help you decide which is right for you.

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The important thing is that the people in the business think hard about its customers. Who are they? What drives them? What do they see when they look at your business? Methodically consider every step they take, everyone they interact with, every marketing message they see and hear.

The phases of the customer journey

Before working on a journey map, we need to consider the phases of the customer journey. Different experts define them differently. Many marketers identify four stages:

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• Awareness stage. A customer begins searching for the answer to a problem and encounters your brand for the first time.
• Consideration stage. The consumer researches your brand and your competitors. He or she is visiting your website, review sites, and other informational sites, examining ads and marketing material, and perhaps visiting stores.
• Decision stage. The consumer is done researching and is ready to commit.
• Retention. Your customer is evaluating his or her experience with you and evaluating what you do to create brand loyalty through customer service.

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Some sources identify five stages: Awareness, acquisition, adoption, assimilation, and advocacy. A similar five-stage way of looking at it is: Awareness, education, sample, purchase, and refer.

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The important thing is to use the stages as a frame for looking at each step of your customer journey. If your goal, for example, is getting the right personnel assigned at key touchpoints, you should look at how each stage of the consumer journey can contribute to that goal.

The role of content in creating customers

The customer journey map can be a big help when you are developing a content distribution plan. It will help you create content that speaks to your customers’ specific needs as they make decisions about a purchase.

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You can also use the sales funnel model, which can be summarized in a simple format as: Awareness, Consideration, Intention, Conversion. It is not a coincidence that it closely resembles the basic model of the customer journey. At each stage, the funnel narrows, representing the smaller number of consumers making it from one stage to the next. Content marketing can drive sales by increasing the number of people who travel all the way through the sales funnel for a complete the customer journey. This leads to a key question about the customer journey: How does your content creation strategy address each customer journey stage?

Awareness

For this stage, create content that describes your business or product and its value and benefits. Distribute it as widely as you can across as many channels as you can to build brand awareness. You’re trying to offer solutions to customers’ needs or problems. The content format used most often here is the blog post. This is the stage most often targeted by businesses using content marketing. You can best market your business by blogging about your product or service and being sure to use SEO best practices to put your content at the top of search engine results. Develop social media posts, checklists, how-to videos, tip sheets, ultimate guides, and other tools to tell potential consumers exactly what your business offers.

Consideration

To drive people from awareness to this next phase, use your knowledge of your customers’ problems, concerns and desires to develop intriguing, knowledgeable, welcoming content that directly addresses those issues. This is the stage to showcase your brand and build a relationship — one of trust and caring — with the customer. The tools that best fit this stage are marketing via email; remarketing (reminding them of their prior interest in your business); offering a product comparison guide, a free trial, a consultation, or a coupon; and using social media. Use a call to action in the content to promote lead generation. For example, ask people to download a guide or sign up for a weekly newsletter.

Decision

At this next stage, the customer decides to buy a product or service. By understanding the pain points and problems that customers are trying to solve, content can show them that you have the best solutions. This is where sales outreach comes in. End your blog post with a powerful call to action to encourage them to "call today for an appointment" or "book a meeting with your sales department." Use the expertise and authority of your content to lock in reader engagement. At this stage, it's good to use email, remarketing, and social media.

Retention

The quality of your product will be paramount here, but remembering the customer journey in your outreach can make a major difference. You want the purchasing and delivery experiences to be quick and easy. Make sure the UX design (or user experience) on your site is optimized. Once someone becomes a customer, he or she can become an advocate for your business, as well. When you strengthen your customer relationship after the sale, you can engender a lifetime customer and advocate. Make it easy for new customers to review your product online. At this stage, content like guides, FAQs, and listicles can help people get off to a great start with their new purchase. Set up a landing page that invites people to sign up for a loyalty program. ‍Email, remarketing, and live chat/chatbots are useful here, too.

The path to successful customer journey mapping

There are many ways to develop a customer journey map and many formats for them. Hubspot, a leading developer, and marketer of software for marketing, sales, and customer service, lists an eight-point process for journey mapping. Many other sources list six crucial steps:

Research

Without data, journey mapping will do little more than confirm the mindset inside your company. Now is the time to get customer feedback. Learn about the decision-making process of your customers and the ones who go to your competitors.

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‍Interview customers directly and in-depth, if possible. If you can’t, talk to the workers who deal directly with consumers. If you use affiliate marketing partners, get them on board as well. Conduct surveys and questionnaires. Send them to customers by email. (A small reward will boost participation.) Brick-and-mortar businesses can survey visitors onsite.

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Look at your social media analytics and your website’s usage metrics. Perform a Google Analytics goal flow report and behavior flow report, and run user testing with your product. You need the answers to questions like this:‍

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• What problems are potential customers trying to solve?
• How did they find your website or company?
• How long do they typically spend on your website?
• Was the site or app easy to navigate? Did they ever need customer support? How helpful was it?
• What competitors did they look at?
• What sets your brand apart from others? Why did they choose (or reject) your product?
• Have they ever gone to your website to buy something, then decided not to? Why? What is your conversion rate?
• What do they like about your company? Do they find things that frustrate them? Can they suggest improvements?‍

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Identify personas

Use the research to identify your core customers. Go all-in to develop buyer personas. Give them names and attach a photo to these blends of demographics (like gender, income, age, occupation) and behavioral profiles (including shopping habits and motivations).

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‍If you are a B2B company, compile similar profiles on the businesses that matter most to your sales. Each buyer persona will have a different type of customer journey. It’s recommended that you focus on the one or two personas that have the most impact on your business.

Find the touchpoints and pain points

A touchpoint occurs any time a consumer interacts with your brand. Some touchpoints, like referrals and online research, are not even under your control and occur before the consumer has any direct contact with you. They can happen online, in person, over the phone, or through your content marketing efforts.

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First, identify the phases or stages that best describe the customer experience (CX) at your business. Consider each persona as they go through each phase of the journey. This mapping process is best served by involving as many people from your business as possible. No one person can think through all the variations that come into play here.‍

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To help find touchpoints, imagine that you are a customer and must figure out what to do if you want to find a product or service that you need, or have decided to buy something from your company, or need help and have questions after the purchase.

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Pain points, also called friction points, are just what they sound like. Expectations are not being met. The consumer journey is rocky here, and your customers are frustrated. Maybe shipping prices are too high. The wait times in your call center are too long. The login process is too demanding. Pain points push buyers toward your competition. Analyze how your customers are reacting to them and what you can do to smooth the path.

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You might be surprised by how many pain points your research turns up throughout the phases of the journey. It might be best to focus on the most important one or two to attack.

Take the journey yourself

Researching, brainstorming, and mapping are valuable exercises. Now take what you have discovered and go on the customer journey yourself. Test the findings by pretending that you are a customer and go through every phase. For example, pretend to be a potential customer searching for a product or service you sell.

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‍If your company doesn’t show up until the second or third page of Google results, you might need a content performance platform like Rellify, which helps companies produce relevant content that naturally ranks high in search engine results.

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‍Have new employees do this exercise as well, because they are able to bring a fresh perspective. This exercise will give you greater insight into the level of pain and frustration your customers are experiencing. It also can help generate ideas about what departments are falling short and what resources you need to fix the problems. The insights gained here make it easier to prioritize, too.

Prioritize and fix

Some touchpoints have more impact than others. Are you seeing a big drop from one phase to another? Are customers finding a nuisance or a roadblock that stops a purchase?

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‍The main goal is conversion, getting a response to your call to action that turns a looker into a buyer. Identify the biggest conversion problem and fix it. It can be better to address one touchpoint at a time because it allows you to measure the success of that one change.‍

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A blog post at medium.com recommends setting these priorities: put retention first, followed by getting new customers into your funnel, turning customers into active users, getting them to buy more, and getting them to become advocates for your business.

Revisit and revamp

Customer journey mapping is not a one-and-done exercise. Write into your journey map your plan for regularly reviewing the work, perhaps on a quarterly basis. Identify personnel who are responsible for working through the prioritized list of fixes for the pain points and for measuring the success of the measures taken and the ROI (return on investment).

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‍Keeping the map alive as a work in progress will not only help you find ways to improve results but also be good for morale. No one likes going through a painstaking process like customer journey mapping only to see it fall by the wayside. It also will help your organization nurture a "customer first" approach.

How do you develop content for every stage of the customer journey?

The key is to write to your target audience. ‍Mining your customer data and considering the phases of the customer journey help you determine what types of content can serve as stepping stones.

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Think of your content as signposts on your customers’ journey. And put those signposts in the right places, which are the various channels available to you.

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Shoppers in the Attention and Consideration stages are looking for answers, research, education, resources, and insights. People in the Intention and Conversion stages want to know exactly what it means to be one of your customer. Can you solve their problems? How easily?‍

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A customer journey map can help you create high-quality content. It can be a difficult process, but it can bring you gains in key performance indicators (KPI) such as customer satisfaction, and retention rate.‍ Rellify can help you make data-driven strategic decisions based on a custom-AI subject-matter expert trained on your relevant focus topics — a Relliverse™.

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Our tools will help you identify the right topics, use the right keywords, and answer the right questions. Book a meeting today with Rellify to learn how our content performance platform can help you create and execute a successful marketing strategy.

By Jayne Schultheis — Link-building is a crucial part of search engine optimization — building your website and its contents to draw your target audience to your site and get the most organic traffic possible. Link-building is also a process that takes plenty of time and planning. Let's look at some tips for link-building and examine why it's an important part of any robust content strategy.

What is link-building?

Link-building involves acquiring hyperlinks from other websites to your own site. These links, called backlinks or inbound links, indicate to search engines that your website is reputable, trustworthy, and authoritative. At least, they do if you get backlinks from well-respected sites. If Google sees that reputable sites link to your content, they consider that a vote of confidence. That's why backlinks are a ranking factor for Google SERPs.

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Because link-building takes so much work, many website owners and marketers hire agencies or experienced individuals to do it for them. There are many ways to build links, including simply asking a site to link to your content. (They might do it because you’re already mentioned on one of their pages or you have written a testimonial on their website.) You also can add backlinks to your pages on other sites, such as review sites, business directories and forums.

Why is link-building important for SEO?

Link-building is important for SEO because it:

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• Improves search engine rankings. Search engines like Google use links as one of the main factors to determine the authority and relevance of a website for specific search queries. Websites with a greater number of high-quality links tend to rank higher in SERPs.
• Boosts direct traffic. Quality links from relevant and authoritative websites can drive direct traffic to your site, in addition to the visits you get from better SERPs. This traffic is likely to be interested in your content or products.
• Builds credibility and trust. When reputable websites link to your site, it signals to both search engines and users that your content is trustworthy and valuable. This helps to build your online reputation and credibility in your industry.
• Bolsters brand authority. Websites with a strong link profile are perceived as authoritative sources of information within their niche. This authority not only boosts your SEO efforts but also positions your brand as a leader in your field.
• Facilitates indexing and crawling. Search engines use links to discover new web pages and determine how they should be indexed in their databases. Quality backlinks can help search engine crawlers find and index your content faster and more efficiently.
• Provides long-term SEO benefits. Unlike some SEO tactics that may be short-lived or susceptible to algorithm changes, building a strong and natural link profile is a sustainable strategy that can continue to benefit your website over time.

How to develop a link-building strategy

A solid link building strategy will take time to execute, and also some trial and error. No one gets it perfect right off the bat. Here are the steps needed to develop a strategy.

Understand your audience and industry

Who is your target audience and what are their interests, preferences, and online behavior? Use a competitive analysis to look at competitors’ link profiles and identify opportunities and gaps. Remember, a link from a site that is not relevant to your content, and thus not relevant to your target audience, will not impress the Google bots. 

Create high-quality content

The first step in link-building is having content that's worth linking to. Develop a content strategy that focuses on creating valuable, relevant, and shareable content that naturally attracts links. That's where Rellify can help by providing a Relliverse™, in-house, customized AI subject-matter expert that shows your team the best content opportunities.

Identify link building opportunities

Identify existing and potential content assets that are link-worthy and valuable to your target audience. To do this, you can try:

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• Prospecting. Use tools and techniques to find websites and influencers in your industry that might be interested in linking to your content. Ahrefs, SemRush, and BuzzSumo all have tools you can use to prospect for appropriate opportunities.
• Personalized outreach. Craft personalized outreach emails or messages that clearly communicate the value of your content to the recipient.
• Relationship building. Build relationships with influencers, bloggers, journalists, and webmasters through genuine engagement and an appeal to mutual benefit.
• Guest blogging. Write high-quality guest posts for other relevant blogs in your industry, including a link back to your site. Or, engage respected figures in your niche to guest blog for you, and ask them to backlink to your post from their site.
• PR and media coverage. Pitch your great content and expertise to journalists or media outlets to earn mentions and backlinks.

Monitor and measure performance, then adapt your strategy

Once you've made some progress on link-building, it's time to monitor the impact on your SEO metrics. Assess the ROI — the effectiveness of your link-building efforts — and adjust strategies based on performance data. Ahrefs, SemRush, Moz, and Google Search Console all have link analysis software capabilities for analyzing backlinks, tracking performance, and identifying opportunities.

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As a content management system (among other things), Rellify can also provide some key metrics about your content performance and analytics platforms to measure the impact of your content and link-building efforts after publishing.

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Finally, be sure to keep abreast of changes in SEO trends, algorithms, and best practices related to link building. Keep in mind that the performance of your backlinks isn't just a function of your efforts. It also depends on search engines' algorithms and policies.

Use external links and internal links, too

Internal links are hyperlinks in content on a website that take users to other content on that same site. They're about connecting your website's pages to improve navigation and SEO within your domain.

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Navigational links are internal links that are primarily intended to help users navigate between different pages or sections within a website. This type of internal linking is typically found in navigation menus, sidebars, and footers.

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External links connect your content to outside resources — giving that outside source a backlink. Linking to reputable sources can enhance your credibility and give valuable information for your audience. In addition, reciprocal backlinks can be a valuable part of link-building.

Avoid common pitfalls

Avoid manipulative practices such as buying links or participating in link schemes that violate search engine guidelines. These are known as "Black Hat Tactics" and they'll do more harm than good, however tempting they seem. Prioritizing backlink quality over quantity can help you maintain a healthy link profile.

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You should also do some regular audits and web analytics. Broken links or a messy internal link structure are two surefire ways to signal to search engines that you're an amateur. Just as it's important to update your web pages to preserve content freshness, it's vital that you make sure all your links are working. Broken link building is a common tactic for link building in which you search for broken links on websites and ask the site administrator to exchange it for a link to your site. Don't leave your site vulnerable to that trick from your competitors.

Don't let your technical SEO slip

While you're focused on backlinks, it's easy to let other aspects of your SEO fall to the wayside. Here are some key aspects of technical SEO that you should stay on your radar as you continue to build a strong backlink profile:

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• Website structure and navigation. Implement a logical and crawl-able site structure with an optimized URL structure and breadcrumb navigation so both search engines and users can easily maneuver through your site.
• Site speed and performance. Optimize your page load times and minimize your server response times. You can also leverage caching techniques and image optimization to improve the user experience. This helps keep bounce rates low, too. If you're doing site updates or maintenance, implement 301 redirects to keep the website easy to navigate for both crawlers and visitors. A website with too many 404 errors will inevitably have poor SEO.
• Mobile friendliness. The website should use responsive design and operate well on different devices and screen sizes. Remember, over half of all web traffic comes from mobile browsing and Google is mobile first when it assesses websites.
• Indexing and crawling. Make sure search engine bots are able to crawl and index the website effectively by properly using robots.txt, meta robots tags, and XML sitemaps.
• Security. Implement HTTPS encryption for your URL, which can help protect against vulnerabilities like malware.
• Schema markup. Add structured data to help search engines understand the content and context of web pages.
• Canonicalization. Avoid duplicate content issues by using canonical tags and setting preferred URLs.

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While link-building is just one aspect of your SEO, these other elements play a big role in the full picture of content optimization and successful digital content marketing.

Let Rellify help you with link-building

Rellify experts know how important link-building is for a robust content marketing strategy. With plenty of experience in content optimization, our SEO experts can help you craft a link-building strategy as part of a broader effort to improve your search engine rankings and web traffic. With an AI-driven content strategy for your topics, you can also use Rellify to create relevant, optimized content that will get better results. Curious about how? Schedule a call with one of our experts for a brief demo today.

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In today's fast-moving digital age of content marketing, first impressions are crucial. Blog headlines are the first exposure a potential customer might have with your brand. They must capture the attention of readers and entice them to click through and engage with the content.

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If you're looking to boost your online presence and drive more traffic to your website or publication, mastering the art of writing catchy and engaging headlines is a critical skill. Let's dive into the world of SEO friendly headlines, and go over some tips for crafting headlines that captivate readers.

The role of headlines in SEO content strategy

"Headline" is a print media term that has been adapted for the online world. In the SEO field, headlines are referred to as titles and they take two forms— meta titles and on-page titles. When you look a search results page and see hyperlinked text that describes a blog post or landing page, that's a meta title. The on-page title, sometimes referred to as the H1, is the large text at the top of an article or landing page.

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They frequently are the same, but writers and editors can make subtle changes between the two to maximize their value. The meta title must appeal to search engines and readers alike, but H1s are focued on readers. In this article, we'll use the term "headline" to apply to both meta titles and H1s unless we state otherwise.

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Headlines act as the initial gateway and subheadings are the roadmap for both search engines and users. They convey the main topic of the content, which helps search engines understand and index the page appropriately. Search engines like Google use algorithms that consider the relevance and clarity of headlines when ranking pages, making headline optimization a key aspect of any SEO strategy.

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By incorporating the focus keyword and relevant keywords naturally within the headline, website owners can improve the page’s visibility in search engine results pages (SERPs). This increased visibility drives organic traffic, as users are more likely to click on results that appear at the top of the SERPs.

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Beyond their technical importance, headlines significantly impact user engagement. On SERPs, a great headline will make searchers click and become visitors to your site. Once inside, compelling and informative headlines, and subheadings,  can provide valuable information to readers who are scanning, but at the same time encourage them to slow down and read more.

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Don't forget, your web pages are probably peppered with headlines for other blog articles and pages, with links to each one. So a great headline, or a bad one, will be making impressions all over your site, not just on one article.  

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Great headlines improve the "stickiness" or your page and entire site. It makes it more likely that readers will click through to the other content, increase page views, and reduce bounce rates.

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Well-crafted headlines can also boost social media shares, as users are more likely to share content with attractive headlines that are clear, intriguing, and relevant.

Key elements of SEO friendly headlines

To write SEO friendly headlines that drive traffic and clicks, you should keep a few things in mind.

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Start by researching and understand the target audience for the content topic. Who needs this information? Is the reader's intent to learn or to buy? The answers to these questions will help shape your process. The headline should be relevant to both the topic and the audience, capturing their attention and piquing their interest.

Keyword integration

The headline should include the main keyword or key phrase that accurately represents the content. Most of the content on your website (besides pillar pages) should be focused on long-tail keywords. These are more specific, longer phrases that are highly relevant to your content, tend to have lower competition, and can attract more targeted traffic. Using other topic-related keywords in subheadings and throughout the content further optimizes the article for search engines.

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If you're wondering which keywords to use in headlines, the content creation experts at Rellify can help. With a custom Relliverse, you can make data-driven strategic decisions based on a custom-AI subject-matter expert trained on data related to your business. With these insights, you can discern which keywords to incorporate into headlines and build your content around — so you can get better results.

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Finally, use the focus keyword at the beginning of the headline to boost search results.

Optimized structure and length

When it comes to headline length, it is important to find a balance between being descriptive and concise. Search engines typically display only a certain number of characters in the search results, so the most important information should be within that limit. A concise headline that accurately reflects the content can attract more clicks and improve the overall SEO of the article. If you're not sure whether your headline is following SEO best practices, you can always check with headline analyzer tools like this one offered by CoSchedule. Rellify automatically analyzes headlines, tells you if they are too long and gives other SEO-friendly tips for improving them.

Headline strategies

Question headlines can act as helpful tools. If users type that specific question into Google and your website is considered an authority on the topic, it'll encourage search engines to suggest your content as the answer to those queries.

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Readers also find numbers to be compelling. Instead of writing: "How to Write Great Headlines" try "12 Ways to Make Headlines Shine."

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Finally, active voice beats passive voice and powerful verbs motivate readers.

The URL connection

The headline of a blog post and its URL have a natural connection related to search engine optimization (SEO). Ideally, the URL should include the focus keyword, which reflects the content of the blog post. This makes it easier for users to understand what the page is about just by looking at the URL. This can help search engines understand the relevance of the content and improve the chances of a higher Google ranking. Since headlines also benefit from using the focus keyword, they will resemble the URL. In terms of SEO, keep URLs concise and descriptive, with a maximum of 50 to 60 characters, so they're easily readable and shareable.

Avoid clickbait — focus on relevancy and clarity

It might be tempting to use clickbait, but it's a cheap trick that lacks sustainability. Clickbait headlines use sensational, false or ambiguous words and phrases that may initially attract clicks. In the end, they can damage the credibility and reputation of the website or publication. If a reader feels misled or disappointed by your content, they are likely to avoid your website altogether. They also are much less likely to become customers.

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Let your content do the talking. Write valuable, relevant content and headlines that accurately represent it. This creates a positive user experience, builds trust with readers, and encourages them to engage further with the content.

Can AI help me write SEO friendly headlines?

Well, yes and no. Generative AI is a helpful and effective tool for brainstorming headlines, especially when you have writer's block. These kinds of tools can be helpful for suggesting power words, too. However, most AI is not yet capable of optimizing headlines for SEO. You'll find headlines developed by generic AI are often too long and seemingly use headline formulas.

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"Number or Trigger Word + Adjective + Keyword + Promise/Benefit"  is one of the most common formulas you'll see when using generic AI tools.

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We're not saying AI isn't useful in this area — it certainly is. That's why Rellify offers generative AI in our platform. When you highlight a text and hit "suggest headline," you'll be provided with a catchy, compelling headline that you can customize as needed.

The art of writing catchy headlines

One could say it's both an art and a science, just like all content optimization.

Inspiration and creativity in headline writing

Have you researched the latest SEO trends in headlines? Another way to find inspiration is by researching successful headlines within your industry or niches. Analyzing what makes those headlines effective can provide insights and ideas for creating unique and compelling headlines. Additionally, brainstorming sessions and collaborating with other creative individuals can help generate innovative ideas for headline writing.

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Clever and engaging headlines require a combination of creativity and strategy. Clever ones often use wordplay, humor, or unexpected twists to capture the reader's attention. Engaging headlines, on the other hand, appeal to the reader's emotional triggers or offer valuable information. You might even be able to incorporate both if you're a pro!

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Here, the difference between meta titles and H1s come into play. Cleverness and wordplay work best in H1s, where they can delight readers. For meta titles, which are being assessed by bots, straighter is better.

Capitalization and grammar rules for headlines

When it comes to capitalization and grammar rules for headlines, consistency is key. Be sure to follow the established style guide of the publication or website. There are two common styles.

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Sentence case capitalizes the first word and proper nouns.

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Title case capitalizes all major words and puts minor words, like "the" "and" and "but" in lower case.

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Within those types, there are differences in style, so know the style for your site and be consistent.

Analyzing the success of SEO headlines in driving traffic

By monitoring the click-through rates and traffic generated by different headlines, content creators can gain insights into what works and what doesn't. Google Analytics is a great place to start for comparative research and A/B testing headlines. This data can then be used to optimize future headlines and improve the overall performance of the website or publication. When you're updating evergreen content, analyze and adapt SEO headlines to make sure they are effectively driving traffic and meeting the needs of the target audience.

Let Rellify help you create SEO friendly headlines

Your SEO strategy needs content with strong, compelling, optimized headlines. Fortunately, Rellify makes the process of writing them simple and effective. It all starts with topic research — enhanced by deep machine learning and customized AI that finds topics within your niche that are already poised to do well on search engines. Once you have the right focus keywords, you'll be ready to create stellar content framed by SEO-optimized headlines. Ready to improve your digital marketing? Book a quick demo with one of our Rellify experts to find out exactly how Rellify can revolutionize your content processes.

Virginia Beach, VA, 07/17/24 – The German-American startup Rellify has been nominated by WirtschaftsWoche, Germany's leading business magazine, as a finalist for the Best of Technology Award. Rellify is the leading developer of Enterprise AI-as-a-Service software platforms for end-to-end content development.

Enterprise-specific vertical AI models

Rellify’s flagship innovation, the Relliverse, integrates enterprise-specific vertical AI models to give users unparalleled insights into market-specific content trends and performance metrics. With the Rellify platform, businesses can streamline their content development in an end-to-end process, from ideation to publishing, to make sure every piece of content is both relevant and impactful.

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Peter Kraus, CEO of Rellify, was delighted with the nomination. “Being nominated again by WirtschaftsWoche in an international competition is a great honor for us,” Kraus said. “Our team has worked tirelessly to develop a solution for marketers to leverage AI where it counts the most – for content strategy and curation – so their brands best answer the natural language queries of their target audience. The Relliverse empowers organizations to navigate the complexities of content publishing with precision and confidence, offering a level of insight and efficiency that sets us apart from the competition.”

Combination of advanced topic analysis and intuitive visual performance comparisons

The Relliverse combines advanced topic analysis with intuitive visual performance comparisons, allowing users to filter and save views for more effective data analysis. This comprehensive approach enhances content strategy, enabling marketers to identify and target high-value topics with ease. Additionally, the platform’s robust article management capabilities facilitate seamless organization and filtering of content, further optimizing the creation and publication process.

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Rellify’s CTO, Jürgen Kranz, highlighted the practical benefits of the platform. “The Relliverse is designed to address three core challenges faced by content marketers today. First, it provides deep, customer-specific insights that are unmatched by generic AI models. Second, it makes these insights actionable, allowing our clients to focus on the most relevant topics and keywords. Finally, our AI-powered Relliverse ensures that content creation is both cost-effective and true to the brand’s voice.”

Pushing the boundaries of digital content creation

Being a finalist in the Best of Technology Award again reflects Rellify’s dedication to pushing the boundaries of digital content creation. By focusing on the delivery of high-quality, relevant content, the Relliverse supports content teams by reducing information overload and misinformation. At the same time, it contributes to a more credible and reliable online ecosystem.

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Rellify’s achievements and ongoing innovations continue to make a significant impact across various industries. Their solutions not only help businesses produce better content but also ensure that it resonates with their target audiences, ultimately driving engagement and success in the digital landscape.

Best of Technology in Marketing and Sales

Rellify already won the Best of Technology Award in the category Marketing and Sales in 2023.

According to the jury, which included members of leading educational and research institutions, Rellify’s Content Intelligence platform offers the highest level of innovation, the best value and the most flexibility for the future.

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For more information about Rellify and its cutting-edge solutions, visit rellify.com.

Contact: Rellify Inc.
Email: info@rellify.com
Phone: 628-228-6230
Website: www.rellify.com

By Jayne Schultheis — When building your website, or maybe conducting a content audit, you want to make sure the site is well-structured and optimized for both search engines and customers. To accomplish that, it helps to have thoughtfully-crafted pillar pages.

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A pillar page is a comprehensive web page, typically an article or blog post, that covers a specific topic in a way that supports the infrastructure of a website and its content strategy. In the context of SEO, a pillar page covers many aspects of a topic and includes internal links to other pages on the site that cover those subtopics. Together, the pillar page and related pages form a topic cluster.

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How does a pillar page help your SEO strategy?

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This structure enhances the site's authority and helps improve its search engine ranking by:

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• Providing a central hub. The pillar page acts as the central hub for a topic, giving an overview and linking to detailed articles, or blog posts, that explore subtopics with greater depth. The pillar page is positioned at the core of a topic cluster, providing a means to explore the topic further.
• Improving user experience. By organizing content around pillar pages and clusters, users can easily navigate and find information. This increases the time users spend on the site and reduces bounce rates.
• Enhancing internal linking. Pillar pages create a strong internal linking structure, making it easier for search engines to crawl and index the site, thus boosting SEO.
• Establishing authority. A well-structured pillar page positions the site as an authority on a topic, increasing the likelihood of earning backlinks and improving the site's overall search engine ranking. Authority is one of the top qualities search engines look for when deciding who gets the top ranking in certain user searches.

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What's the difference between a pillar page and cornerstone content?

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If you look up the word "pillar" in the dictionary, you'll find that it's described as an upright, supporting post in a building. If you look up "cornerstone," you'll find that it refers to the foundational blocks of buildings. So, both of these types of content have their linguistic roots in "supporting structures," even though their method of support is different.

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While some people use these SEO terms interchangeably, they have different meanings and uses for SEO and content strategy. Cornerstone content is central to the core of a website's purpose. A pillar is the center of a cluster of topics. Your cornerstone content could link to several pillar pages, which could then link to pages that focus on subtopics. Here are some other ways to look at it.

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• Scope. Pillar content covers a broad topic and links to more detailed articles, while cornerstone content represents the best, most important articles on a site.
• Focus. Pillar content is focused on creating a comprehensive, anchoring resource and strong internal linking structure. Cornerstone content is designed to be the authoritative, go-to resource on its subject and feature internal and external linking.
• Strategy. Pillar content supports a content clustering strategy, boosting topic authority and enhancing user navigation. Cornerstone content supports an overall SEO strategy by presenting relevant, evergreen articles that define the site's expertise and authority.

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In short, cornerstone pages can act as pillar pages, but pillar pages are not cornerstone pages.

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What's a good example of a pillar page?

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Let's do a bit of content analysis by looking at the pillar page of a popular project management tool — Trello.

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This page is called "How to Embrace Remote Work" and functions as a "complete guide to setting up your team for remote work success."

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As you scroll, you see five sections related to remote work. Each provides a concise take on its subject and provides a link to take visitors to a deeper article on that sub-topic.

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On the left, notice the interactive table of contents that allows readers to click and jump to a certain part of this pillar landing page.

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As a project management tool and subscription service, Trello is strategically positioning itself to be an expert on remote work, especially when it comes to virtual project collaboration between team members.

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Pillar pages can function as guides along the customer journey. Think of them as vital middlemen between your main landing page and the page to the product, service, or information that turns your target audience into customers.

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How can I create a pillar page?

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We won't get into the nitty gritty of website construction here. Wordpress and other web content publishing platforms have made that much simpler these days. However, if you're brainstorming what to include on your pillar pages, here are some key elements you should consider:

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• Keyword research. A pillar page's short-tail focus keyword helps keep the topic broad and allows you to branch out with your linked cluster content. Those linked, cluster pages are likely to have long-tail keywords.
• Table of contents. Your pillar page should be on the longer side, since it's a comprehensive overview of a topic. A TOC helps users quickly scan the page to find what they need.
• Internal links. We covered this above, but this is the main reason you're making a pillar page — to provide a launching pad for visitors looking for more in-depth content.
• Regular updates. Keep an eye on the page's analytics and engagement metrics. Update the page as necessary, especially if you add more content on the subject that you can link to. Content optimization is an ongoing task.
• Visual and interactive elements. Do you have user-generated content that helps represent your product or service? Charts that show informative and related statistics? Photographs and videos that engage readers? These embellishments strengthen a pillar page and help it fulfill its purpose.

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This list certainly isn't exhaustive, but it gives you some good starting points. No two pillar pages will look the same. Yours will reflect your particular brand, target customers, products or services, and content goals.

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Let Rellify help you craft pillar pages that will exceed your content goals

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At Rellify, we're in the business of helping people craft content that gets results. We know that great pillar pages are foundational to a robust SEO strategy. With a Relliverse™, a custom-AI subject-matter expert trained on your relevant focus topics, you can make data-driven strategic decisions on that strategy. Your pillar pages will be more likely to foster lead generation and higher conversion rates. Want to find out more? Talk to one of our Rellify experts and schedule a demo today.

By Jayne Schultheis — If you've noticed that your Google search results have looked a bit different recently, you're not going crazy! For select inquiries, Google has implemented an SGE (search generative experience) that provides an AI Overview at the top of search results to answer questions. This has sent shockwaves through the content marketing business. Marketers go to great lengths to produce content that will rank at the top of organic search results and will be used for featured snippets. Now, Google's AI is providing direct answers to even complex questions so users won't have to click on organic results.

In this article, we'll take a close look at Google's new AI-generated responses and the implications for those creating SEO-optimized, long-form content as a part of their marketing strategy.

What is the Google AI Overview feature?

Well, let's start with Google Gemini, which has many different elements and is the key to generating AI Overviews. Gemini is an advanced AI project developed by Google DeepMind, the company's artificial intelligence research lab. Google Gemini includes several generative AI models to challenge ChatGPT and other players in that field. These models can analyze and generate content using not only text, but also images, audio, and video. This allows Gemini to perform complex tasks that involve interpreting and creating diverse forms of information.

For AI Overviews, Gemini can process complex, multi-part queries and help formulate plans for things like a vacation or weekly meals.

At Google I/O 2024 in May, the search engine giant highlighted many uses for Gemini, including AI Overviews and ways to extend its functions. That conference, and future events, will continue to reveal search enhancements powered by AI that will challenge search optimization marketing to evolve.

One example is Google's new "circle to search" visual search integration feature, available on certain Android phones. This AI-powered search feature allows users to draw a circle around an object within an image to initiate a search based on that specific object — all made possible by Gemini.

What makes the Google AI Overview different from regular snippets?

Google snippets have been a treasured target for digital content marketing for a long time, especially for long-form content. Here are some ways that AI Overviews improve on the "snippet" model:

• Summarization. It condenses long articles, reports, and other sources into brief summaries, making it easier for users to grasp the main points quickly.
• Contextual understanding. The AI can understand complex queries and the context of the information using natural language processing. This makes the summaries accurate and relevant.
• Source diversity. It pulls information from a wide range of sources, providing a well-rounded view of the topic.
• Interactive elements. Users can often interact with the summaries, such as clicking on them to view more detailed information or related topics.
• Real-time updates. The feature can update summaries in real-time as new information becomes available, giving users access to the latest insights.
• Personalization. It can tailor the information based on the user's interests and past interactions, providing a more personalized experience.

Rellify is helping to lead the way in search innovation by using AI to help you research and craft content that naturally ranks well on search engines. Generic AI adoption isn't good enough. You need AI-driven insights from personalized tech that understands your niche, audience, and brand. That's why Rellify provides Relliverses™ for customers, which use AI to provide topic and keyword insights based on what's already ranking well in your business sector.

How do I activate Google AI on Google Search?

Google AI is typically enabled by default for eligible searches. When you search on a topic that Google thinks is appropriate for an AI-generated summary, it will appear at or near the top of the search results.

Which queries activate AI summaries?

• Broad or exploratory queries. Questions that are general or exploratory in nature, requiring multi-step reasoning such as "Can dehydration cause high blood pressure and what should I do about it?"
• Comparative queries. Searches that involve comparing different options, like "best greenhouses under $500" or "pros and cons of electric cars."
• Explanatory queries. Queries that seek detailed explanations or overviews, such as "How do magnets work?" or "What are the steps in the scientific method?"
• Current events and trending topics. Searches related to recent news or trending topics where an up-to-date synthesis of information is helpful.
• How-to queries. Questions that involve step-by-step instructions or guidance, like "How to start a vegetable garden" or "How to bake a cake."

What are the implications of Google AI Overviews for content marketers?

If you've spent all your energy on SEO, only to feel like generative AI search advancements have thrown a wrench into your strategy, don't panic. Your job as a content marketer remains similar, with just a bit more focus on quality, authority, and relevance.

Create in-depth, relevant content

Develop content that thoroughly covers topics with clear, well-structured information. Use headings, subheadings, and bullet points to improve readability and AI understanding. If Google's AI can't easily digest your content, then it will assume that your target readers won't either, and you won't get much organic traffic.

Focus on user intent and queries

You're going to need to do a bit more research to understand the questions your target audience is asking and why. Create content that provides clear, concise answers to these queries.

Optimize for featured snippets and AI Overviews

Structure content by using FAQ, question-and-answer formats, lists, and summary paragraphs. This increases the chances of your content being highlighted in an AI Overview.

Improve content quality

Invest in high-quality writing, editing, and fact-checking. Your content should be reliable, authoritative, and up-to-date. This is another area where Rellify excels. In the Rellify platform, you can research, plan, create, and monitor your content, and have quantifiable measures of how well your content addresses a topic and incorporates relevant keywords.

Use schema markup

Implement schema markup to help Google understand your content better. Also known as structured data, this is a form of micro-data that you can add to your website's HTML to improve the way search engines read and represent your page in search engine result pages (SERPs). It's a standardized format for providing information about a page and classifying the page content. This can improve your chances of being featured in AI summaries.

Leverage multimedia content

Incorporate images, videos, infographics, and other visual elements to enhance engagement and make your content more appealing to both users and AI.

Publish original research and insights

Create unique, original content such as research studies, surveys, and case studies. This type of content is highly valuable and more likely to be referenced by AI. If you're using AI to build or enhance your content, be careful and make sure it's personalized in some way. If Google recognizes it as re-purposed or word-for-word duplicated from a generative model, it may penalize you.

Build and maintain authority

Focus on building your site’s authority through high-quality backlinks, diversified content (across your niche) and strategic partnerships. Authoritative sites are more likely to be featured in AI overviews. Rellify pays special attention to authority when it comes to content marketing. If you're the expert in your field, your website and content should reflect that in every way.

Monitor performance and adapt

Use analytics tools to monitor how AI overviews affect your traffic and engagement. Adjust your content strategy based on what works best. You also can learn by studying the web pages that are sources for AI Overviews.

Engage your audience directly

Don't put all of your eggs in one basket! Use email marketing, social media, and other channels to drive traffic and build relationships with your audience, reducing reliance on search engine visibility alone.

Rellify knows how to keep your content on page one

Google's search evolution has been an exciting road, but it's not one that's easy to navigate. At Rellify, we're experts on content creation processes that ensure search engine optimization, no matter what new features Google rolls out. With a custom Relliverse™, your own content expert AI will find topics and keywords to grab both search engines and your target audience. You'll see boosts in your organic web traffic with much less effort than traditional SEO efforts. For a brief demo and quote, contact a Rellify expert today.

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By Jayne Schultheis — Wondering what's happening in the world of SEO and featured snippets? Innovation moves pretty fast when it comes to search engines, especially with the latest incorporation of AI. We'll give you an overview of how featured snippets have been working and how they are changing. Let's jump in!

What are featured snippets?

Featured snippets on Google are concise answers to a query that appear at the top of some search results pages. Featured snippets usually are placed in what's called Position 0, above the first organic result but below paid listings. Google might take them directly from high-quality content within a web page or rewrite content from that page.

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If you're in the business of content marketing, you know just how crucial it is to get your website's url in that featured snippet. It boosts your organic traffic, so it's a highly treasured prize for sites seeking high Google rankings.

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Please note that featured snippets differ from the snippets used in Google Analytics. The latter snippets are bits of reusable code or text tags that can be placed on web pages to help Google assess and track them.

What is the difference between featured and rich snippets?

Featured snippets and rich snippets are both elements of Google's SERPs. They're designed to enhance the user experience by providing more detailed and useful information directly within the search results. But they differ in their presentation and purpose:

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• Placement. Featured snippets are placed at the top of the search results, while rich snippets are embedded within a search result.
• Content source. Featured snippets extract information directly from webpage content, whereas rich snippets rely on structured data provided by the website.
• Purpose. Featured snippets aim to provide direct answers to queries, while rich snippets enhance individual search listings with additional context and details, such as reviews, a carousel of photos, or information on buying a product.

Google's featured snippet requirements

There's no exact science to becoming a featured snippet — it's an algorithmic secret that Google holds. But there are a few tried-and-true things you can do, let’s call it snippet optimization, to improve your chances. You'll signal to search engines that your content deserves that featured spot as the answer to users' queries.

Content quality and relevance

Provide a direct, clear, and concise answer to the query with language that's simple and free from unnecessary or complicated jargon. Google wants snippets to have high readability. Remember — the specific language and keywords you use should be a direct reflection of what your target users are likely to search for, both in linguistics and search intent.

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High-value content also has optimized meta tags, including the title and description, which reflect the content's focus. Use relevant keywords naturally within the content. Keyword density is important, but remember — no keyword stuffing!

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Quality external links and a solid backlink profile (or inbound links) also help signal to Google that you're a well-respected authority within your niche. Make sure to select strong, keyword-rich anchor text for your links, too. To put it in simple terms, content optimization boosts your odds of getting a featured snippet.

Content structure

If you study featured snippets, you'll notice a common feature: They're often streamlined and well-structured. Appropriate headings are a big part of this. Use headings (H1, H2, H3) to structure the SEO content logically and make it easier to read. To clearly present information, you can also use:

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• Short paragraphs and concise, direct sentences
• Lists
• Tables
• Bullet points
• FAQ sections

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This helps Google easily extract the relevant information for a snippet.

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Small businesses should claim and update their Google Business Profiles, formerly called Google My Business. The information on the business can improve search results, especially for local searches and voice search. (Think, for example, of a voice search like "Where is the nearest pizza shop?") The profile also can supply information for rich snippets and featured snippets.

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And don't forget image optimization. Use your focus keyword in the caption and other "image alt data," including the alt text. The alt text not only gives sight-impaired individuals information about the images on your pages, but also helps Google to assess your pages for top rankings.

Technical SEO and performance

Make sure your webpage loads quickly. Slow-loading pages can negatively impact the chance of being selected as the featured snippet. Over 50% of web traffic comes from mobile devices, so it's crucial to also make sure you prioritize mobile optimization.

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To track your site's performance, which affects your ability to land featured snippets, use Google Search Console. The "performance report" can help to monitor which queries bring traffic to your site and whether your content is appearing in featured snippets. Look for high-ranking keywords and analyze their click-through rates. Filter queries to identify which ones might be triggering featured snippets. This can give you insights into which of your pages might be appearing as featured snippets.

Doesn't Google use generative AI to make snippets now?

Well, yes. If you're staying on top of trends in AI, you've noticed that Google Search regularly upgrades AI technologies into its search capabilities. This includes generating and enhancing featured snippets.

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Here’s how Google uses generative AI to enhance snippets:

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• Context understanding. Generative AI models, like BERT and GPT, help Google understand the context of a web page more deeply. This allows for more accurate and relevant snippets that better summarize the page content. AI can identify the most critical parts of a page, and rephrase complex sentences into simpler, more digestible ones. This makes snippets more user-friendly and easier to understand at a glance.
• Direct answers. For certain queries, generative AI can form direct answers like definitions or factual information, taking them directly from the content on the page.
• Complex queries. AI can handle complex, multi-part queries by generating snippets that address each part of the query, providing a more comprehensive response.
• Multimodal integration. Generative AI can combine textual summaries with relevant images or video content from the page to create richer, more informative snippets. For queries where visual information is crucial (e.g., product searches, tutorials), AI can integrate media content seamlessly into snippets.

The future of featured snippets

As a marketer, you might be wondering how your goals and processes should change as a result of the new integration of AI into snippets. With the implementation of Google's new feature, you should be stepping up your SEO efforts. AI does not replace the value of organic snippets. It creates a more critical need for high-value, original, well-optimized content. That's what Rellify does best.

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With a custom Relliverse™, you can find the most relevant topics and keywords for content that will naturally rank well on search engines. Within the Rellify platform itself, you can receive expert AI guidance in optimizing your content for search engines. If you're looking for an all-in-one content solution that lets you incorporate AI at will, Rellify is the way to go. Want to find out more? Schedule a Relliverse™ demo with a Rellify expert to learn how we can revolutionize your content process and supercharge your returns.

By Dan Duke – As the popularity of voice search grows, so does the value of voice search optimization. But there’s one caveat: SEO techniques for typed search queries aren’t enough to boost voice search results. It takes a different strategy.

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Here’s the great news. Digital content marketers and businesses can gain on their competition by implementing new strategies and stepping up their voice search game.

What is voice search optimization?

Voice search optimization is the practice of making sure your website is as responsive as possible to voice searches. It means arranging your site so that when someone says “Hey, Google …” the voice answers with information from you.

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One key to effective voice search optimization is understanding that people search differently when they use voice commands versus typing. With a hands-free voice search:

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• Search phrases are longer
• Searches are more conversational

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For example, someone planning to order takeout food might type: “Thai food Main Street.” Someone driving their car and looking for something to eat might say: “Find the best Thai restaurant near me.” Or, “Where is the closest Thai restaurant?”

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Voice search queries use more command words, like “Find” and “Show,” and more asking words, like “Where” and “When.” Basic SEO factors remain vital, but businesses need to research these differences and adjust their strategies accordingly.

9 steps for optimizing content for voice search

Basic search engine optimization techniques impact your search results, like including your target keyword in the page title. A tech-savvy business will stay SEO-sharp while adding voice search optimization features to its site. At Rellify, we use these techniques to ensure content is up to our highest standards for voice search optimization.

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Here are 9 steps you can take to boost your search results from voice inquiries.

Think mobile first

Even without factoring in voice search, mobile-friendliness is a must for a business website. A site optimized for mobile devices will be fast, and voice search users place a high premium on speed. Naturally, Google does too. It wants to answer questions instantly, and any hitch in a website can hurt a site’s discoverability.

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Use one of the many available tools to test your site’s speed. Check to see if it gets a passing grade from Core Web Vitals. Does your site pass Google’s mobile-friendly test? If not, get to work. The test will point out weak spots, like improperly sized photos, that you can fix.

Think hyper-local

Local businesses stand to gain as much as any other sector, if not the most, from voice search. That’s because voice search results can be hyper-local.

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Many steps in optimizing for local searches (including voice) are free and relatively easy. Google has made the first step simple: claim your My Business listing. This will place you on Google’s Local Pack, Google Maps, and Google Local Finder.

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Make sure to provide all possible information. Even basics like name, address, and phone number are critical. A call following a voice search has an excellent chance of leading to a sale, often at the brick-and-mortar site.

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For these listings, write the blurb about your business as if it were your desired answer to a voice-enabled search.

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Voice search: “Where is the best fabric store in downtown Rochester?”

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The blurb for your fabric store: “Jenni’s Place is the best fabric store in downtown Rochester. It provides the finest fabrics and sewing material at the lowest prices.”

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Make sure to update the listing regularly with information like store hours and posts announcing sales, specials, and events. Use photos to show off your place.

Solicit reviews

Google gives higher rankings to listings with reviews. Businesses also should take advantage of similar opportunities with Apple Maps, Bing, and Yelp. Ask your favorite customers to write reviews on these sites. And monitor those sites so you can respond to reviewers.

Seed your site with keywords

Once you have claimed your local listing, integrate locally relevant keywords and keyword phrases into your site. Keywords like “fried chicken restaurant in Los Angeles” and “fried chicken in LA” are locally relevant keywords. Phrases like these can help drive more leads to your business.

Write the way people (your customers) talk

As you begin any SEO strategy, you should consider your customers’ interests and needs. Draw up a clear picture of the customer journey. Imagine the questions they ask about your products, services, and user experience.

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The difference with voice search is that the customer will speak more clearly and in a more conversational tone. Customers will respond best to answers that are clear and direct. In fact, with voice search, that’s the only sort of answer that’s given. Will the answer come from you or a competitor’s site?

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The example given for writing a My Business blurb shows the value of placing clear, plain answers to typical voice search questions on your website. A bakery shop, for example, should have content elements that say “best cake shop in east Atlanta,” “top bakery shop in Atlanta,” and other variations.

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Businesses also should present concise, easy-to-read content — which is easy for search engines to find and deliver as results. Save flowery language and jargon for another time. It can’t impress readers or listeners if search engines never present it to them.

Answer FAQs

Good voice search optimization involves content that answers “why,” “who,” “what,” “where,” and “how” questions. Presenting that content on an FAQ page is like serving up a series of easy-to-find voice search answers.

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This also provides an excellent spot to cover the entire customer journey. Answer questions that people have from when they start thinking about fulfilling a need to when they’ve made the purchase and are using the product. A good FAQ also allows businesses to address pain points and clear away stumbling blocks.

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If your site doesn’t have an FAQ section, add one. If you already have one, review it and update it as needed.

Use “ready to buy” words

People regularly use voice search to buy, rather than just shop. Review the content on your web pages and make sure your product descriptions appeal to searchers in the buying phase.

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The search intent in this phase is called “transactional,” and voice searches tend to use certain keywords at this point. Words like “buy,” “deals,” “sale,” “order,” “reserve,” “clearance,” “special,” and “discount” are often spoken by people ready to do business.

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E-commerce sites should use transactional keywords as part of their content. They can answer voice searches like: “Who is having a sale on refrigerators in El Paso?”

Use long-tail keywords

If businesses and site owners create content that reflects the way people talk, they will probably use long-tail keywords. In doing so, they also will be employing voice search optimization.

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Long-tail keywords are more specific and usually longer than other keywords. They don’t command as much search volume as broader terms. However, they tend to have a higher conversion rate because they are so specific.

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In content marketing, as in all marketing, it’s important to understand your target audience. That understanding should lead you to the long-tail keywords that potential customers may use when searching for your solutions. The way that someone would describe your business probably contains excellent long-tail keywords.

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Make your content keyword-rich, using them in your My Business listing blurb and blog posts. In fact, targeting long-tail keywords should improve your search results in any form.

Use schema markup

The power of well-chosen words drives voice SEO, but technical details can make a big difference, too.

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Schema markup is coding, or structured data, that you add to items on your website to help search engines assess it and present it in search results. On a website that doesn’t use this, search engines need more time to determine the relevance of content. Thus, schema markup can boost your search engine results as well as improve the chances that your content will be used as the featured snippet in voice search queries.

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Schema markup requires technical expertise, so if you can manage it or hire someone to take care of that, it can give you an edge in the competition for top SERP rankings.

Voice search optimization and SEO

Now that you know how to improve voice search results, let’s look at why it’s worth the effort. If you’re a business, particularly one in food service, hospitality, or retail, you likely can benefit from voice searches to draw customers.

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Here are some voice search statistics to indicate its reach and growth:

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• 149 million Americans are expected to use voice search at least once a month in 2024. That number is expected to reach 162 million by 2027. (eMarketer)
• 13.6% of the people with smart speakers use them to shop and 29% use them to buy items. (eMarketer)
• The speech and voice recognition market will be worth $53.94 billion by 2030, with a CAGR of 24.4% over the forecast period (2023-2030). (SkyQuest)

Voice-enabled search makes it easy to multitask. It also benefits people with certain disabilities who have trouble typing queries on a keyboard and reading the answers. People enjoy getting useful information instantly on mobile, easy-to-use devices.

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The rise of smartphones, other mobile devices, smart speakers, apps, and hands-free automobile systems all contribute to its growth.

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It’s true that a great deal of this activity is not worth chasing. Commands like “Alexa, play a Bruno Mars song,” common questions like “What’s the weather forecast tomorrow?” and argument settlers like “Who was the 15th president of the United States?” are not opportunities for SEO success. (By the way, it was James Buchanan.)

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Even so, businesses need to be where the searchers are. The way that voice search functions give us clues for SEO strategy.

How does voice search work?

When you speak to a virtual voice assistant, an automatic speech recognition system (ASR) transforms your speech to text. Then, the search engine uses the text as a standard search query to find the best answer or answers.

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Voice assistants like Alexa and Siri make the human-computer interaction seem natural, but complex artificial intelligence applications — such as computational linguistics — are at work.

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These systems require audio processing to capture the voice search, then perform speech analysis to render sound waves into text so search engines can handle the query. This involves sound recognition, language recognition and even accent recognition!

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When you do a voice search, you might get a written answer or a spoken answer. For the latter, systems require text-to-speech capabilities to create the audio response. AI algorithms perform speech synthesis to give voice to your smart speaker or smartphone.

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Over time, machine learning and natural language processing (NLP) enhancements have improved speech processing and voice search. In 2022, Google released cutting-edge speech recognition technology for better voice user interface. Its API uses deep learning and artificial neural networks to improve speech recognition accuracy.

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Speech recognition APIs now provide a wide range of services, and some of these applications are free. Google, OpenAI, IBM, AssemblyAI and many other companies offer tools to power voice search, chatbots, translations, and other services.

The power of voice search optimization

As we have seen, two critical factors in voice search optimization are relevance and artificial intelligence. Rellify, the content performance platform, has expertise to offer in both areas to help clients develop content that naturally ranks high in internet searches.

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With the Relliverse™ you get a will customized AI subject matter expert that shows your team the best content opportunities. It will lead you the keywords you need to create relevant content and help you:

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• Better understand your company, topics and content
• See your competitors like never before
• Accurately quantify content market share and visibility
• Identify and address strategic issues
• Create complex prompts to create highly relevant content
• Create more relevant content with ease

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Our use of deep machine learning gives clients an edge in both voice search optimization and overall SEO marketing. Contact Rellify today to find out how our services can help your company.

By Jayne Schultheis — If you’re just not getting the success you’d hoped for on SERPs (search engine result pages), it’s not necessarily because the engine itself isn’t doing it’s job or going through algorithm updates. You might need to give it a bit more information by using a Google search operator.

What is a Google search operator?

A Google search operator, also called an “advanced operator,” is an advanced search technique in which a user adds a special character or string of characters to a search query to filter and refine the search results. These operators make users’ searches much more precise and efficient, and the results more targeted.

Examples of common Google search operators

This list isn’t exhaustive, but let’s cover some of the more common examples.

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Quotation Marks (” “) — Search for an exact phrase.

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Example — “climate change impact”

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Minus Sign (-) — Exclude a term or phrase.

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Example — mustang -car

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Site: — Search within a specific website.

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Example — site:pbs.org

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Filetype: — Search for specific file types.

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Example — filetype:png

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Intitle: — Search for pages with a specific word in the title.

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Example — intitle:marketing

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Inurl: — Search for pages with a specific word in the URL.

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Example — inurl:education

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OR — Search for pages that might contain one of several words.

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Example — vacation OR holiday

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Asterisk (*) — Acts as a wildcard placeholder for any unknown or variable terms.

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Example — the best * of 2024

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Double Periods (..) — Search for a range of numbers.

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Example — camera $150..$400

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Cache: — See a cached version of a webpage.

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Example — cache:onepeloton.com

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Related: — Find sites related to a specific site.

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Example — related:nytimes.com

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Allintext: — Search for pages where all the terms appear in the text.

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Example — allintext:solar energy benefits

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Using Google search operators for image searches

The scope of Google search operators extends beyond text searches. You can also use this feature to narrow down your image searches. Here are some common operators that are helpful for images:

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Using keywords. Entering specific keywords to find images related to those terms.

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Example — puppies

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Combining keywords with search operators. Using operators like site: to find images from a specific website.

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Example — puppies site:instagram.com

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Quotation marks. To search for an exact phrase in image titles or alt text.

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Example — “2 month old rescue puppies”

Minus sign. To exclude certain terms from your image search.

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Example — puppies -goldendoodles

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How should I use Google search operators?

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SEO best practices like keyword research, meta tags, and backlinks are all solutions for bridging the gap between a user query and the desired answer. But sometimes, you need to speak Google’s language and get more specific, especially when queries and questions are unique to your company and its needs. When producing online content, it’s often necessary to do in-depth research. Google search operators help you get more specific search results to streamline your production process.

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• Precision, efficiency. Search operators help you narrow down results to exactly what you’re looking for, filtering out irrelevant information. This precision is particularly useful when searching for specific documents, files, or information within a particular website

• Research. While conducting professional research, search operators can help you find scholarly articles, specific studies, or data within credible sources. This is crucial for obtaining reliable and authoritative information. Also, operators like related: can help you discover websites and content similar to a particular site, broadening your research scope and providing new resources. Remember, while ChatGPT might seem convenient, you still have to fact-check its accuracy, because it’s known to make mistakes. Using Google search operators is a much more effective way to find accurate and reliable resources.

• Competitor analysis. Businesses can use search operators to find information about competitors, industry trends, and market research. At Rellify, we take care of this kind of research for you — using deep machine learning to crawl your competitors’ domains to find what topics and keywords are already ranking well within your niche.

• SEO and content marketing. Bloggers, writers, and content creators can use operators to find inspiration, verify facts, and gather comprehensive information on a topic. Search operators are can help SEO professionals and digital marketers to analyze backlinks, find guest posting opportunities, and track online mentions.

• Finding specific files. If you need a specific type of file, like a PDF, Word document, or Excel spreadsheet, search operators can help you locate these files directly.

Related reading:

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Google Indexing: The First Step in Search Results

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The Riveting History of SEO: From the ’90s to Today

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Google search operators can get tedious — you need Rellify

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While Google search operators certainly might help with some aspects of your content marketing strategy like research and competitive analysis, the process can be tedious. You need an expert to supercharge and streamline your processes — an upgrade.

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At Rellify, our processes use deep machine learning to crawl the web for content that’s already ranking well within your niche. No more guesswork. Ready to find out exactly how Rellify can change your content marketing processes and returns? Book a consultation and brief demo with one of our experts today.

By Jayne Schultheis — The ways we get our news have changed a lot over the years, haven’t they?

In the modern content marketing landscape, email newsletters are one of the most impactful ways to communicate with those who would benefit from what your company has to offer. But more than that, they’re an opportunity to share the new and exciting things that are happening with your business. In this article, we’ll look at all the reasons your business can benefit from a newsletter, and how to craft one that works.

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How SEO comes into play

If a newsletter is primarily intended for email distribution, traditional SEO optimization might seem less relevant, but that’s not so. There still are plenty of compelling reasons to incorporate SEO strategies.

Publish a web version of the newsletter

Many email newsletters have a web-based version to help with lead generation. Optimizing this web version for SEO can attract new readers who find the content through search engines, potentially increasing your subscriber base.

If you archive your newsletters on your website, content optimization can help these archived versions climb the search engine rankings. This will give them long-term value and help them continuously attract visitors.

Increased click-through rates

While not traditional SEO, optimizing the subject lines and preview text of your emails with keywords can improve open rates and engagement. This can indirectly boost the performance of your newsletters.

Cross-channel consistency

Maintaining consistency, whether through keywords, topics, or tone, can strengthen your overall content marketing strategy. When all content is aligned to your strategy, it helps your messaging.

Enhanced user experience

Clear, concise headings, well-structured content, and optimized images are SEO techniques that improve readability and user experience in blog posts. They also provide the same benefits in emails. Remember — your audience likely gets a lot of emails in a day. It’s your job to make sure you give your target audience something more. That might be some expert visual storytelling, user-generated content, links to webinars, or video content.

How to write an effective email newsletter

With email newsletters, you won’t need to do extensive keyword research like you would with other kinds of content creation and blogging. But you’ll still need to do some background work beforehand.

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1. Know your audience

If you’re in the businesses of B2B content marketing, then you would craft your newsletter differently than if you’re doing B2C content marketing. If you haven’t determined the buyer personas for your market or done some extensive market research on your target audience, now’s the time. Your newsletter is written for those potential customers, and it should show them your expertise.

2. Set clear goals

Know what you want to achieve with your content distribution. Do you want to increase website traffic? Boost sales? Build brand awareness or loyalty? Use analytics to measure the success of your newsletter against these goals.

3. Craft compelling content

From the very beginning of your process, your task is to catch and hold your audience’s attention. That starts with the subject line. It should be catchy and intriguing — enticing recipients to open the email. The newsletter itself should be content that solves problems, offers insights, gives updates, or entertains. You may want to include industry news, tips, case studies, or success stories.

Since you have only a brief window to keep grab your audience, the writing needs to be clear and concise. Unnecessary fluff or dry, industry jargon might give your newsletter a one-way ticket to the virtual trash bin.

Personalization is another way to grab your audience through an email newsletter. According to Zippia, the open rate for email rises by 50% when subject lines are personalized. Many content management systems enable you to add personalized greetings or tailored content to the recipient.

4. Design for readability

Use a clean and professional design that aligns with your brand and matches all of your other color schemes and brand elements. Include images, infographics, and videos where appropriate. Mobile-friendliness should be a key concern, too. And for good reason — according to Mobiloud, mobile browsing makes up 58.21% of global internet traffic.

5. Optimize for deliverability

Before you hit “send” on your finished newsletter, do some internal testing. Send the newsletter out to others in your company so they can check for formatting issues and give feedback.

Don’t forget to refresh your understanding and application of email marketing laws and regulations, too. GDPR and CAN-SPAM are two of the most important ones to keep in mind.

6. Foster engagement

A newsletter doesn’t have to be a static document. Even if you’re unable to embed certain elements, you can still include clickable links to polls, surveys, or other parts of your website itself. Encourage readers to reply with their thoughts and suggestions to create a two-way communication channel. Add social media buttons to allow readers to share your content easily and engage with your brand on other platforms.

7. Analyze and adjust

Analytics tools can help you monitor the performance of your newsletters. Google Analytics can help with monitoring if you’ve published the newsletter on your website. But for the email itself, Mailchimp, HubSpot, and many other CRMs have comprehensive ways to check on your KPIs. Pay attention to metrics like open rates, click-through rates, and conversion rates.

Once you’ve decided on your KPIs and developed some benchmarks, it’s time to do some A/B Testing. Experiment with different subject lines, content formats, and sending schedules to see what works best. Is there a certain day of the week or time of day in which your target audience is more likely to open your email newsletter? Are there certain subject lines that seem to get more traction?

Let Rellify help you craft and distribute your best newsletter yet

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When it comes to building and implementing a content marketing strategy that includes well-crafted, optimized, relevant email newsletters, Rellify can provide a significant ROI. As an all-in-one content marketing solution, you can research, plan, and write your emails within the platform, all while receiving pointed guidance from both AI and Rellify experts. Ready to find out how Rellify can revolutionize how you do content marketing? Hop on a quick call with an expert today for a demo of your customized Relliverse™ and a free quote!

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