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When you're building a content plan for digital marketing, you want to search high and low for the perfect topics and keywords that will resonate with your target audience. Fortunately, keyword extraction is a process that can help. In this article, we'll take a look at the operations behind this type of analysis, and how it's used in the context of content creation and, in particular, how it can be used with social media.

What is keyword extraction?

Keyword extraction is a form of data mining that involves identifying the most relevant words or phrases from user-generated content. In the context of social media, keyword extraction is performed on the content of platforms like Twitter, Facebook, Instagram, and others. Once these words are identified, content analysis is performed to simplify, summarize, and classify the content.

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Keyword extraction can involve supervised learning,  which requires labeled data to train models that can predict or classify keywords based on features extracted from the text. Conversely, it can involve unsupervised learning, in which no labeled data is required. Unsupervised learning methods rely on statistical and linguistic features to identify keywords based on their frequency and importance within the text.

Techniques and tools for keyword extraction

First comes a bit of data preprocessing. This is the preparation and cleaning of raw data to improve the quality and accuracy of the extraction process. We'll look at the processes first, and then the tools you can use to employ them.

Data preprocessing in keyword extraction from social media

Your first task is eliminating irrelevant characters, symbols, and formatting issues (e.g., HTML tags, special characters) from the text. All of the words should be in the correct case, too.

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Now, you're ready for tokenization, where the text is broken into individual words or tokens. This helps when it comes to analyzing the frequency and importance of each term.  

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Filter common words (e.g., "and," "the," "is") that don't carry significant meaning in the context of keyword extraction. These are known as "stop words" and can clutter the analysis.

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Reduce words to their base or root form (e.g., "running" to "run") through stemming or lemmatization. This helps in treating different forms of a word as the same term, improving the accuracy of keyword extraction. Synonyms or variations of terms should be merged to ensure that different representations of the same concept are considered as a single keyword.

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Exclude non-textual elements like images, videos, or other media types that do not contribute to the textual analysis. The data should be in a uniform format, which can be especially important for numerical data if it's involved in the text analysis.

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Finally, segment long texts into meaningful units or chunks, which can help in more accurate keyword extraction by focusing on specific sections or themes.

NLP tools for running text analytics on social media text

Now you're ready to do some analysis. Natural language processing tools are crucial for analyzing and extracting insights from the vast and diverse texts generated on social media platforms. These are the tools you can use to efficiently process unstructured data. They employ tasks such as semantic analysis, noise reduction, trend detection, and keyword extraction, which are crucial for understanding user behavior and adjusting engagement strategies.

Statistical methods

• Term frequency-inverse document frequency (TF-IDF). Measures the importance of a term in a document relative to its frequency in the entire corpus.
• Frequency analysis. Counts occurrences of terms or phrases to determine their relevance.

Linguistic approaches

• Part-of-speech tagging. Identifies nouns, verbs, adjectives, etc., to extract meaningful words.
• Named entity recognition (NER). Detects names of people, places, organizations, and other specific entities.

Machine learning models

• Topic modeling. Uses algorithms to identify themes within the text, then clusters the data by main topics and subtopics.
• Deep learning. Employs neural networks to capture complex patterns and contextual information.

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Some organizations combine statistical, linguistic, and machine learning approaches to improve accuracy. It all depends on your goals and bandwidth.

What are some challenges that come with keyword extraction from social media?

Keyword extraction from social media presents several distinct challenges that stem from the unique nature of social media content.

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One major issue is the informal and varied language used, including slang, abbreviations, and unconventional grammar. This linguistic diversity can make it difficult to accurately identify and extract meaningful keywords. Just think of how quickly nonsensical catch-phrases and ear-worms enter and exit our online lexicon.

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Social media texts are also pretty noisy, with a high volume of irrelevant, redundant, or off-topic content that can obscure valuable information. You'll often find bots or swarms of trolls that throw off the statistical significance of certain texts or phrases by spamming with (often inappropriate or nonsensical) posts.

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Another challenge is the context sensitivity of keywords. Words and phrases can have different meanings depending on their context, complicating the task of extraction and requiring sophisticated algorithms to sort out through sentiment analysis. Furthermore, the rapid and dynamic nature of social media means that trends and topics can shift quickly, requiring keyword extraction systems to be both timely and adaptable.

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The sheer volume of data generated on social media platforms also presents scalability issues, making it hard to process and analyze large datasets efficiently. Addressing these challenges requires a combination of advanced natural language processing techniques, machine learning models, and real-time processing capabilities.

Applications

Keyword extraction is an important step in lots of different processes, including:

Social media monitoring

Brands and organizations use keyword extraction to monitor mentions and conversations on social networks. By identifying trending topics and popular keywords, marketers can tailor their campaigns to align with current interests and preferences. This helps in creating more relevant and engaging advertisements.

Competitor analysis

By extracting keywords related to competitors, businesses can gain insights into their rivals’ strategies and performance, helping them to position themselves more effectively in the market. Rellify can provide expert competitive analyses. With a custom Relliverse™, we use deep machine learning to find topics and keywords that are already resonating with audiences in your specific industry or niche. That way, you can create the right content for the right people, bringing better results.  

Content curation

By relying on keyword extraction, and subsequent analysis of keywords related to user interests and interactions, you can build a content plan that's perfectly tailored to maximize your user engagement. Rellify can help with this, too. By providing data visualization, cluster analysis, and lots of other helpful AI-powered data analytics, you can find the right topics that will maximize your ROI.

Which NLP tools are best for social media text analysis?

Fortunately, there's no shortage of tools that can help with information extraction from social media. Check out the different features and interface with each solution, and find one that best matches your goals and preferences. Here are a few examples of popular tools.

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• NLTK (Natural Language Toolkit). NLTK provides a comprehensive suite of text processing libraries and resources, including tokenization, stemming, lemmatization, and text classification. Its highly customizable and includes lots of different linguistic resources and tools for different text analysis tasks, making it suitable for in-depth analysis.
• BERT (Bidirectional Encoder Representations from Transformers). BERT is a transformer-based model developed by Google that excels in understanding context and relationships in text. Its ability to capture nuanced meanings and context makes it highly effective for sentiment analysis, entity recognition, and understanding complex social media interactions.
• RapidMiner. RapidMiner is a data science platform that includes tools for text mining and sentiment analysis with a user-friendly interface. Its visual interface and integration capabilities make it accessible for non-programmers and useful for quickly building and deploying text analysis workflows.

How Rellify uses keyword extraction

Social media is just one way to find out what your target audience is talking about in their online communities. Search engines are another important focus, especially for B2B and B2C marketers.

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At Rellify, we focus on SEO, using deep machine learning models to process large sets of data that are relevant to your industry or niche. Keyword extraction is just one piece of the puzzle, and the rest is a breeze with a custom Relliverse. If you're ready to experience 10x the returns on your SEO efforts with 10x less effort, contact an expert at Rellify today for a free demo.

What's in a name? Well, for search engines, it's complicated. While we, as humans, have a naturally nuanced understanding of language, search engines need a little extra help sorting things out. Let's take a look at one example: the mechanics of named entity recognition. It's the mechanism used by search engines to determine what on earth we, as humans, are trying to say.

What is named entity recognition?

Named entity recognition (NER), sometimes called entity chunking or entity extraction, is a component of information retrieval in natural language processing (NLP). It involves identifying and classifying key parts of a text into predefined categories such as people, organizations, locations, dates, and other specific groups.

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For example, in the sentence "NASA launched the Mars Rover on July 30, 2021, from Cape Canaveral," NER would identify:

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• "NASA" as an organization
• "Mars Rover" as a specific project or mission name
• "July 30, 2021" as a date
• "Cape Canaveral" as a location

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This type of recognition helps in categorizing and extracting relevant information from text for better analysis and understanding.

What is the role of NER in search engine algorithms?

Named entity recognition (NER) is crucial to search algorithms because it helps to improve the textual understanding of bots and the relevance of search results. When you consider the capabilities of AI in contrast to human understanding, it's easy to see how the ambiguity and nuances of language can make categorization difficult — and necessary. Look at this sentence:

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China (group of athletes) won 48 gold medals at the 2008 Olympics in China (location).

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NER enables computers to understand that the same word used twice in one sentence can have different meanings: a group of athletes who share a nationality and a geographic location.

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If you went to Google and asked, "how many gold medals did China win at the 2008 Olympics?" Google wouldn't be scratching its head wondering how a location could win a medal in diving. Instead, NER allows the Google algorithms to know that you're asking about how many gold medals the athletes representing China won at the 2008 Olympics in China.

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Now that you have an example, here’s how NER further contributes to search engine algorithms:

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• Better natural language understanding. NER helps search engines identify and categorize key people, places, and organizations in web content. By recognizing these entities, search engines can better understand the context and subject matter of a page through deep learning, leading to more accurate indexing and retrieval.
• Improved query matching. When users enter search queries, NER helps search engines match those queries with relevant content by identifying and interpreting the named entities in both the query and the indexed pages. NER also helps search engines understand the context and user intent in which named entities are mentioned. This improves the ability to differentiate between entities with similar names. Another term for this is "semantic search."
• Rich snippets and structured data. Search engines use NER to improve the display of search results with rich snippets and structured data. By recognizing entities like products, events, and organizations, search engines can present additional details such as reviews, ratings, or event dates directly in the search results, adding value to the results.
• Content categorization. Search engines use NER to categorize content more effectively. By identifying and tagging entities, search engines can organize content into relevant categories and topics, which helps improve content recommendations and personalization.
• Text summarization. NER enables text summarization to focus on the most important entities and interactions so it can capture the core factual content of the text, rather than just the keywords. NLP tools like GPT and Google's Gemini use this method of text processing.

How does NER work?

We're so glad you asked.

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The process begins with preprocessing, where the text is cleaned and prepared for analysis. This involves removing unnecessary characters, correcting typos, and sometimes normalizing text.

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Next, the text is tokenized, meaning it is broken down into smaller units like words or phrases. Tokenization helps analyze the structure and meaning of the text more effectively. In the sentence,  "John Lennon co-founded the Beatles," it would be split into tokens, "John," "Lennon," "co-founded" and "Beatles."

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Next, the NER system applies feature extraction. This step involves identifying and creating features or characteristics of the text that might be relevant for recognizing named entities. Features can include part-of-speech tags, word shapes, or even surrounding context. In this case, it would be the capital 'L' in Lennon and 'B' in Beatles, which indicates that these are proper nouns.

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Now, we're at the core of NER: entity classification. At this stage, the system uses pre-trained models, which may be based on machine learning algorithms or deep learning networks, to classify each token or sequence of tokens into predefined categories like "Person," "Organization," or "Location." In this case, "John Lennon" would be classified as "person" and the Beatles, an "organization."

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Once the entities are classified, the system proceeds to post-processing. This step involves refining and validating the results to ensure accuracy. It may include resolving ambiguities, such as distinguishing between a person's name and a common noun. This kind of quality control prevents "Beatles" from being classified as group of insects instead of talented rock stars.

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Finally, the system outputs the recognized entities along with their categories, making it easier for users to extract meaningful information from the text. Thanks to NER, you'll receive a wealth of information from a search engine about a group of talented young men from Liverpool who formed one of the most popular bands of all time.

How can I use NER to improve my SEO?

Understanding NER gives you a better grasp of how search engines assess your content and generate SERPs. Your best option is leveraging the insights gained from NER to improve content relevance and quality, creating a better user experience on your website. Here are some more specific strategies to help you incorporate NER into your content strategy and SEO efforts:

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• Optimize for specific entities.  Do some content marketing research. Are there specific companies, products, or locations that are big players in your industry? Make sure that your content includes these entities naturally in the text.
• Create targeted content. Create content around topics that are already doing well in your industry. This should help you align your content with what users and search engines find valuable. Rellify is the expert in content optimization, using deep machine learning to cluster topics and develop keywords that will naturally rank well on SERPs.
• Improve your technical SEO. Include relevant entities in your metadata (title tags, meta descriptions, and headers). This can improve the relevance of your pages for specific queries related to those entities. You should also implement structured data (schema markup) for entities identified through NER.
• Internal linking. Identify important entities in your content and use them to create internal links to related pages on your site. This helps search engines understand the context and relationships between your pages, improving your site's SEO.
• Voice search optimization. Voice search often involves questions about specific entities. Use NER to identify common entities and incorporate them into content designed to answer voice search queries. This improves your chances of being featured in voice search results.

Let Rellify use NER to boost your returns

Rellify is no stranger to the value of NER and natural language processing. We strategically use it in the context of deep learning to better understand your brand and your audience. If you're ready for a content revamp, or looking for ways to boost your digital marketing returns, a custom Relliverse™ from Rellify is the way to go. With a Relliverse™, you can use artificial intelligence with deep machine learning to cluster topics, find keywords, and build content that's relevant and naturally ranks well on search engine results pages. Ready to find out more? Schedule a brief demo with one of our experts today!

Aug. 28 – Rellify Inc., the Virginia-based SaaS content marketing company, ranks third in the Best of Technology Award - an international competition - in the category AI Product Innovation. Rellify is considered the world's leading developer of enterprise AI-as-a-service software platforms that cover the entire end-to-end content development process.

Enterprise-specific vertical AI models

Rellify's flagship product, the Relliverse, uses company-specific vertical AI models to provide its users with unique insights into market-specific content trends and performance metrics. The platform enables companies to significantly accelerate the entire content development process, from ideation to publication - while ensuring that every piece of content is both relevant and engaging.

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Peter Kraus, CEO of Rellify, was delighted about the repeated award: “After taking first place in the Marketing & Sales category last year, third place in the AI Product Innovation category is a further confirmation of our work,” said Kraus. “Our team has worked hard to create a solution that enables marketers to use AI where it brings the greatest benefit - in content strategy and curation. This enables our customers to optimally serve the natural language needs of their target groups. The Relliverse helps companies to master the challenges of content creation precisely and efficiently and stands out from the competition through the insights gained and the high level of efficiency.”

Combination of advanced topic analysis and visual performance comparisons

The Relliverse combines in-depth topic analysis with user-friendly visual performance comparisons and allows users to filter and save views to optimize data analysis. This comprehensive approach improves content strategy and enables marketers to identify relevant topics in a targeted and efficient manner. In addition, the platform's robust article management offers seamless organization and filtering of content, further simplifying the creation and publishing process.
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Jürgen Kranz, CTO of Rellify, highlights the practical benefits of the platform: “The Relliverse was developed to solve three key problems that content marketing experts face today: First, it provides deep, customer-specific insights that cannot be covered by generic AI models such as ChatGPT. Second, these insights are immediately actionable, so that our clients can focus on the most relevant topics and keywords. And third, our AI-powered Relliverse ensures that content creation is both cost-effective and brand-true.”

Redefining the boundaries of digital content creation

Third place at the Best of Technology Award in the AI Product Innovation category underlines Rellify's commitment to redefining the boundaries of digital content creation. By focusing on delivering high-quality and relevant content, Relliverse helps content teams avoid information overload and misinformation, while fostering a more credible and trustworthy online ecosystem.

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Rellify's successes and ongoing innovations continue to have a significant impact on numerous industries. Rellify's solutions not only help companies create better content, but also ensure that it resonates with target audiences, ultimately increasing engagement and success in the digital world.

Best of Technology in Marketing and Sales

Rellify already won the Best of Technology Award from WirtschaftsWoche in the Marketing & Sales category in 2023. This year's award shows that Rellify continues to be a leader in innovation in content intelligence, offering its customers both high added value and maximum flexibility.

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For more information about Rellify and its cutting-edge solutions, visit rellify.com.

Contact: Rellify Inc.
Email: info@rellify.com
Phone: 628-228-6230
Website: www.rellify.com

By Jayne Schultheis — The ethics of white hat/black hat SEO are worth exploring as search engines continuously assess the efforts of content creators who try to "cut through the red tape" of optimization. The ethics of SEO are complicated, but important to keep in mind as you build your content marketing strategy. Let's look at both ethical and unethical SEO techniques, and the types of returns you can expect from each.

What are white hat SEO techniques?

White hat techniques refer to legitimate and ethical SEO strategies used to improve a website’s search engine ranking.

Examples of white hat techniques

These techniques are in line with the guidelines set by search engines like Google, aiming for sustainable and long-term success.

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• Quality content creation. Develop high-quality, relevant, and valuable content that addresses the needs and interests of your target audience. This includes well-researched articles, engaging blog posts, and informative videos.
• Keyword research and optimization. Identify relevant keywords and incorporate them naturally into your content, titles, headings, and meta descriptions to improve visibility in search results. This is one of Rellify's secret weapons. With AI-driven tools, Rellify is able to find unique topics and keywords within your particular niche that will naturally rank well in search engines.
• On-page SEO. Optimize individual web pages to rank higher and earn more relevant traffic. This includes proper use of HTML tags (like title tags and meta descriptions), optimizing images with alt text, improving page load speed, and implementing a mobile-friendly design.
• Technical SEO. Does the website meet technical requirements for search engines? This involves improving site architecture, optimizing XML sitemaps, fixing broken links, and maintaining proper use of redirects.
• Earn quality backlinks. Earn links from reputable and relevant websites through outreach, guest posting, and creating valuable content that naturally lends itself to link-building.
• User experience (UX) optimization. Improve the overall user experience on your website by making sure it's easy to navigate, visually appealing, and provides clear calls to action. A good UX can reduce bounce rates and increase engagement.
• Local SEO. Claim and optimize your Google My Business listing. Encourage local reviews and make sure that your NAP (Name, Address, Phone Number) information is consistent across all local directories.
• Social media engagement. An active social media presence can help drive traffic to your website, engage with your audience, and build brand awareness. While social signals themselves may not directly impact SEO, social media can still help increase visibility as another form of online presence.

What are black hat SEO techniques?

Black hat techniques in SEO are unethical and manipulative strategies used to artificially boost a website’s search engine ranking.

Examples of black hat SEO

These methods violate search engine guidelines and can lead to severe SEO risks and penalties, including de-indexing, lowered search visibility, loss of organic traffic, or a ban from search engine results.

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• Keyword stuffing. This is overloading a web page with keywords or phrases in an unnatural way to try and manipulate search rankings. It  often results in awkward, unreadable content.
• Cloaking. You present different content to search engines than what you're presenting to users. This may be done to deceive the search engine into ranking the page higher.
• Invisible text and links. Some sneaky web designers set the text to match the background color or use very small font sizes. Users can't read it, but search engines can. This is usually done to include more keywords or backlinks without them being visible to users.
• Link farms. Link farming is the process of creating or participating in networks of low-quality websites that link to each other to artificially inflate the number of backlinks to a site. These links are not earned naturally and are often irrelevant.
• Paid links. When you buy or sell links with the intent of manipulating search engine rankings, search engines like Google view it as a violation of their guidelines.
• Content scraping. This is the practice of copying content from other websites and republishing it as your own. This can lead to duplicate content issues and is considered theft of intellectual property. With the proliferation of AI-generated content, this is a practice that's rampant, as most generative AI is produced from content scraped from other websites. This is why fact-checking and humanizing any AI-generated text is so important to your brand credibility.
• Doorway pages. This is when you create multiple pages optimized for specific keywords that lead to a single destination, providing a poor user experience.
• Negative SEO. Some websites try to harm a competitor's site by building spammy backlinks to it or employing other tactics to get it penalized by search engines. Don't do it — you're better than that!
• Entirely AI-generated content. When you use software like OpenAI to create large volumes of low-quality content quickly, you're signaling to both readers and search engines that you're not actually an expert in your field. Experts write content that's unique.

What to do if you've been penalized for using "Black hat techniques"

Noticeable drops in organic traffic or search engine rankings can indicate that you have been penalized. Check Google Search Console for any notifications that indicate a manual action or penalty. Google often provides specific details about the type of penalty and the reasons behind it.

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Conduct a website audit and look for the types of "black hat" issues and strategies we mentioned earlier.

Address the issues

If you have acquired unnatural or spammy backlinks, use the Google Disavow Tool to indicate which links should not be considered. Reach out to webmasters to request removal of harmful links if possible. Correct or remove any hidden text, doorway pages, or other deceptive practices.

Update your content strategy

Shift to creating high-quality, valuable, and original content that adheres to SEO best practices. Work toward ethical SEO that follows search engine guidelines such as proper keyword usage, on-page optimization, and quality link-building. Focus on user experience, too, including site usability, load speed, mobile responsiveness.

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The sooner you change course, the better your chances of avoiding reputation damage. Playing by the rules may be time-consuming and slow to show results, but it’s still your best bet in building an authoritative and enduring web presence. 

Submit a reconsideration request

If you’ve received a manual penalty, prepare a reconsideration request through Google Search Console. In your request, detail the issues, provide evidence of the steps you've taken to rectify the issues, and show a genuine commitment to adhering to SEO compliance and best practices going forward. Don't worry — it's not the end of the world. Recovery from penalties might take some time, and maybe a few algorithm updates, but you'll most likely bounce back from any algorithmic penalty or traffic loss.

Let Rellify help get your SEO on track

Avoiding black hat techniques and focusing on long-term SEO strategy centered on authoritative content is your best bet for boosting organic growth. At Rellify, we're committed to white hat SEO. We help our clients create relevant, optimized, and well-researched content that naturally ranks well on search engines. And with a state-of-the-art Relliverse,™ you can leverage custom AI to find the right topics, use the right keywords, and answer the right questions. Ready to find out more? Schedule a quick demo with one of our experts today.

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By Dan Duke — To get top results from content creation and content marketing, it pays to direct your content toward the specific people who will be the most interested in it. The best way to do that as you plan, create, and publish content is to consider the customer journey map that your target audience follows.

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‍Creating your own customer journey map can pay big dividends. It helps you figure out how a shopper becomes a customer and then, ideally, an advocate who creates more customers. Once you understand that path, or paths, you can figure out how to make it as easy as possible for more customers to follow.

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Here’s a look at how to use the customer journey concept to make smart decisions about your content marketing efforts — decisions that will affect not only your brand, but also your bottom line.

What is the customer journey?

The customer journey is every step a customer takes to achieve a goal with a company. A typical journey would begin with the customer gaining awareness of the business and end with post-purchase messages from the company, like a thank you note. But the journey also could involve joining a loyalty program or signing up for a newsletter.

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Have you ever dealt with a company that seemed to make it hard for you to buy something, or at least didn’t much care if you did or not? Did that make you want to skip that brand and check out its competitors? Or perhaps after you made a purchase, the company did things to sour the customer experience and make it unlikely that you would recommend it to your friends, such as hounding you with texts, emails, and social media posts?

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Those examples of negative customer journeys show why mapping can be a valuable exercise.

What is customer journey mapping?

Customer journey mapping creates a visual aid to help the members of a business understand their customers’ experiences. It’s a way to determine customer motivation, the key interactions that can result in a sale, and the points of friction that might drive away business.

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‍Creating such a map is a complex undertaking that requires goal-setting, research, open internal communication, and follow-through. You might find it necessary to chart maps for different parts of your operation because the interactions with your customers are so varied and complicated, and your goals are multi-faceted.

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Start by having a clear business goal in mind. Examples of goals are:

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• Encourage consumers to refer my business to others.
• Assign the right personnel to key touchpoints.
• Keep people from bouncing out of my website before I make a sale.

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Many samples of customer journey mapping are available on the internet. Keep your goals in mind to help you decide which is right for you.

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The important thing is that the people in the business think hard about its customers. Who are they? What drives them? What do they see when they look at your business? Methodically consider every step they take, everyone they interact with, every marketing message they see and hear.

The phases of the customer journey

Before working on a journey map, we need to consider the phases of the customer journey. Different experts define them differently. Many marketers identify four stages:

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• Awareness stage. A customer begins searching for the answer to a problem and encounters your brand for the first time.
• Consideration stage. The consumer researches your brand and your competitors. He or she is visiting your website, review sites, and other informational sites, examining ads and marketing material, and perhaps visiting stores.
• Decision stage. The consumer is done researching and is ready to commit.
• Retention. Your customer is evaluating his or her experience with you and evaluating what you do to create brand loyalty through customer service.

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Some sources identify five stages: Awareness, acquisition, adoption, assimilation, and advocacy. A similar five-stage way of looking at it is: Awareness, education, sample, purchase, and refer.

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The important thing is to use the stages as a frame for looking at each step of your customer journey. If your goal, for example, is getting the right personnel assigned at key touchpoints, you should look at how each stage of the consumer journey can contribute to that goal.

The role of content in creating customers

The customer journey map can be a big help when you are developing a content distribution plan. It will help you create content that speaks to your customers’ specific needs as they make decisions about a purchase.

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You can also use the sales funnel model, which can be summarized in a simple format as: Awareness, Consideration, Intention, Conversion. It is not a coincidence that it closely resembles the basic model of the customer journey. At each stage, the funnel narrows, representing the smaller number of consumers making it from one stage to the next. Content marketing can drive sales by increasing the number of people who travel all the way through the sales funnel for a complete the customer journey. This leads to a key question about the customer journey: How does your content creation strategy address each customer journey stage?

Awareness

For this stage, create content that describes your business or product and its value and benefits. Distribute it as widely as you can across as many channels as you can to build brand awareness. You’re trying to offer solutions to customers’ needs or problems. The content format used most often here is the blog post. This is the stage most often targeted by businesses using content marketing. You can best market your business by blogging about your product or service and being sure to use SEO best practices to put your content at the top of search engine results. Develop social media posts, checklists, how-to videos, tip sheets, ultimate guides, and other tools to tell potential consumers exactly what your business offers.

Consideration

To drive people from awareness to this next phase, use your knowledge of your customers’ problems, concerns and desires to develop intriguing, knowledgeable, welcoming content that directly addresses those issues. This is the stage to showcase your brand and build a relationship — one of trust and caring — with the customer. The tools that best fit this stage are marketing via email; remarketing (reminding them of their prior interest in your business); offering a product comparison guide, a free trial, a consultation, or a coupon; and using social media. Use a call to action in the content to promote lead generation. For example, ask people to download a guide or sign up for a weekly newsletter.

Decision

At this next stage, the customer decides to buy a product or service. By understanding the pain points and problems that customers are trying to solve, content can show them that you have the best solutions. This is where sales outreach comes in. End your blog post with a powerful call to action to encourage them to "call today for an appointment" or "book a meeting with your sales department." Use the expertise and authority of your content to lock in reader engagement. At this stage, it's good to use email, remarketing, and social media.

Retention

The quality of your product will be paramount here, but remembering the customer journey in your outreach can make a major difference. You want the purchasing and delivery experiences to be quick and easy. Make sure the UX design (or user experience) on your site is optimized. Once someone becomes a customer, he or she can become an advocate for your business, as well. When you strengthen your customer relationship after the sale, you can engender a lifetime customer and advocate. Make it easy for new customers to review your product online. At this stage, content like guides, FAQs, and listicles can help people get off to a great start with their new purchase. Set up a landing page that invites people to sign up for a loyalty program. ‍Email, remarketing, and live chat/chatbots are useful here, too.

The path to successful customer journey mapping

There are many ways to develop a customer journey map and many formats for them. Hubspot, a leading developer, and marketer of software for marketing, sales, and customer service, lists an eight-point process for journey mapping. Many other sources list six crucial steps:

Research

Without data, journey mapping will do little more than confirm the mindset inside your company. Now is the time to get customer feedback. Learn about the decision-making process of your customers and the ones who go to your competitors.

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‍Interview customers directly and in-depth, if possible. If you can’t, talk to the workers who deal directly with consumers. If you use affiliate marketing partners, get them on board as well. Conduct surveys and questionnaires. Send them to customers by email. (A small reward will boost participation.) Brick-and-mortar businesses can survey visitors onsite.

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Look at your social media analytics and your website’s usage metrics. Perform a Google Analytics goal flow report and behavior flow report, and run user testing with your product. You need the answers to questions like this:‍

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• What problems are potential customers trying to solve?
• How did they find your website or company?
• How long do they typically spend on your website?
• Was the site or app easy to navigate? Did they ever need customer support? How helpful was it?
• What competitors did they look at?
• What sets your brand apart from others? Why did they choose (or reject) your product?
• Have they ever gone to your website to buy something, then decided not to? Why? What is your conversion rate?
• What do they like about your company? Do they find things that frustrate them? Can they suggest improvements?‍

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Identify personas

Use the research to identify your core customers. Go all-in to develop buyer personas. Give them names and attach a photo to these blends of demographics (like gender, income, age, occupation) and behavioral profiles (including shopping habits and motivations).

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‍If you are a B2B company, compile similar profiles on the businesses that matter most to your sales. Each buyer persona will have a different type of customer journey. It’s recommended that you focus on the one or two personas that have the most impact on your business.

Find the touchpoints and pain points

A touchpoint occurs any time a consumer interacts with your brand. Some touchpoints, like referrals and online research, are not even under your control and occur before the consumer has any direct contact with you. They can happen online, in person, over the phone, or through your content marketing efforts.

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First, identify the phases or stages that best describe the customer experience (CX) at your business. Consider each persona as they go through each phase of the journey. This mapping process is best served by involving as many people from your business as possible. No one person can think through all the variations that come into play here.‍

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To help find touchpoints, imagine that you are a customer and must figure out what to do if you want to find a product or service that you need, or have decided to buy something from your company, or need help and have questions after the purchase.

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Pain points, also called friction points, are just what they sound like. Expectations are not being met. The consumer journey is rocky here, and your customers are frustrated. Maybe shipping prices are too high. The wait times in your call center are too long. The login process is too demanding. Pain points push buyers toward your competition. Analyze how your customers are reacting to them and what you can do to smooth the path.

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You might be surprised by how many pain points your research turns up throughout the phases of the journey. It might be best to focus on the most important one or two to attack.

Take the journey yourself

Researching, brainstorming, and mapping are valuable exercises. Now take what you have discovered and go on the customer journey yourself. Test the findings by pretending that you are a customer and go through every phase. For example, pretend to be a potential customer searching for a product or service you sell.

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‍If your company doesn’t show up until the second or third page of Google results, you might need a content performance platform like Rellify, which helps companies produce relevant content that naturally ranks high in search engine results.

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‍Have new employees do this exercise as well, because they are able to bring a fresh perspective. This exercise will give you greater insight into the level of pain and frustration your customers are experiencing. It also can help generate ideas about what departments are falling short and what resources you need to fix the problems. The insights gained here make it easier to prioritize, too.

Prioritize and fix

Some touchpoints have more impact than others. Are you seeing a big drop from one phase to another? Are customers finding a nuisance or a roadblock that stops a purchase?

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‍The main goal is conversion, getting a response to your call to action that turns a looker into a buyer. Identify the biggest conversion problem and fix it. It can be better to address one touchpoint at a time because it allows you to measure the success of that one change.‍

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A blog post at medium.com recommends setting these priorities: put retention first, followed by getting new customers into your funnel, turning customers into active users, getting them to buy more, and getting them to become advocates for your business.

Revisit and revamp

Customer journey mapping is not a one-and-done exercise. Write into your journey map your plan for regularly reviewing the work, perhaps on a quarterly basis. Identify personnel who are responsible for working through the prioritized list of fixes for the pain points and for measuring the success of the measures taken and the ROI (return on investment).

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‍Keeping the map alive as a work in progress will not only help you find ways to improve results but also be good for morale. No one likes going through a painstaking process like customer journey mapping only to see it fall by the wayside. It also will help your organization nurture a "customer first" approach.

How do you develop content for every stage of the customer journey?

The key is to write to your target audience. ‍Mining your customer data and considering the phases of the customer journey help you determine what types of content can serve as stepping stones.

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Think of your content as signposts on your customers’ journey. And put those signposts in the right places, which are the various channels available to you.

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Shoppers in the Attention and Consideration stages are looking for answers, research, education, resources, and insights. People in the Intention and Conversion stages want to know exactly what it means to be one of your customer. Can you solve their problems? How easily?‍

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A customer journey map can help you create high-quality content. It can be a difficult process, but it can bring you gains in key performance indicators (KPI) such as customer satisfaction, and retention rate.‍ Rellify can help you make data-driven strategic decisions based on a custom-AI subject-matter expert trained on your relevant focus topics — a Relliverse™.

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Our tools will help you identify the right topics, use the right keywords, and answer the right questions. Book a meeting today with Rellify to learn how our content performance platform can help you create and execute a successful marketing strategy.

By Jayne Schultheis — Link-building is a crucial part of search engine optimization — building your website and its contents to draw your target audience to your site and get the most organic traffic possible. Link-building is also a process that takes plenty of time and planning. Let's look at some tips for link-building and examine why it's an important part of any robust content strategy.

What is link-building?

Link-building involves acquiring hyperlinks from other websites to your own site. These links, called backlinks or inbound links, indicate to search engines that your website is reputable, trustworthy, and authoritative. At least, they do if you get backlinks from well-respected sites. If Google sees that reputable sites link to your content, they consider that a vote of confidence. That's why backlinks are a ranking factor for Google SERPs.

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Because link-building takes so much work, many website owners and marketers hire agencies or experienced individuals to do it for them. There are many ways to build links, including simply asking a site to link to your content. (They might do it because you’re already mentioned on one of their pages or you have written a testimonial on their website.) You also can add backlinks to your pages on other sites, such as review sites, business directories and forums.

Why is link-building important for SEO?

Link-building is important for SEO because it:

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• Improves search engine rankings. Search engines like Google use links as one of the main factors to determine the authority and relevance of a website for specific search queries. Websites with a greater number of high-quality links tend to rank higher in SERPs.
• Boosts direct traffic. Quality links from relevant and authoritative websites can drive direct traffic to your site, in addition to the visits you get from better SERPs. This traffic is likely to be interested in your content or products.
• Builds credibility and trust. When reputable websites link to your site, it signals to both search engines and users that your content is trustworthy and valuable. This helps to build your online reputation and credibility in your industry.
• Bolsters brand authority. Websites with a strong link profile are perceived as authoritative sources of information within their niche. This authority not only boosts your SEO efforts but also positions your brand as a leader in your field.
• Facilitates indexing and crawling. Search engines use links to discover new web pages and determine how they should be indexed in their databases. Quality backlinks can help search engine crawlers find and index your content faster and more efficiently.
• Provides long-term SEO benefits. Unlike some SEO tactics that may be short-lived or susceptible to algorithm changes, building a strong and natural link profile is a sustainable strategy that can continue to benefit your website over time.

How to develop a link-building strategy

A solid link building strategy will take time to execute, and also some trial and error. No one gets it perfect right off the bat. Here are the steps needed to develop a strategy.

Understand your audience and industry

Who is your target audience and what are their interests, preferences, and online behavior? Use a competitive analysis to look at competitors’ link profiles and identify opportunities and gaps. Remember, a link from a site that is not relevant to your content, and thus not relevant to your target audience, will not impress the Google bots. 

Create high-quality content

The first step in link-building is having content that's worth linking to. Develop a content strategy that focuses on creating valuable, relevant, and shareable content that naturally attracts links. That's where Rellify can help by providing a Relliverse™, in-house, customized AI subject-matter expert that shows your team the best content opportunities.

Identify link building opportunities

Identify existing and potential content assets that are link-worthy and valuable to your target audience. To do this, you can try:

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• Prospecting. Use tools and techniques to find websites and influencers in your industry that might be interested in linking to your content. Ahrefs, SemRush, and BuzzSumo all have tools you can use to prospect for appropriate opportunities.
• Personalized outreach. Craft personalized outreach emails or messages that clearly communicate the value of your content to the recipient.
• Relationship building. Build relationships with influencers, bloggers, journalists, and webmasters through genuine engagement and an appeal to mutual benefit.
• Guest blogging. Write high-quality guest posts for other relevant blogs in your industry, including a link back to your site. Or, engage respected figures in your niche to guest blog for you, and ask them to backlink to your post from their site.
• PR and media coverage. Pitch your great content and expertise to journalists or media outlets to earn mentions and backlinks.

Monitor and measure performance, then adapt your strategy

Once you've made some progress on link-building, it's time to monitor the impact on your SEO metrics. Assess the ROI — the effectiveness of your link-building efforts — and adjust strategies based on performance data. Ahrefs, SemRush, Moz, and Google Search Console all have link analysis software capabilities for analyzing backlinks, tracking performance, and identifying opportunities.

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As a content management system (among other things), Rellify can also provide some key metrics about your content performance and analytics platforms to measure the impact of your content and link-building efforts after publishing.

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Finally, be sure to keep abreast of changes in SEO trends, algorithms, and best practices related to link building. Keep in mind that the performance of your backlinks isn't just a function of your efforts. It also depends on search engines' algorithms and policies.

Use external links and internal links, too

Internal links are hyperlinks in content on a website that take users to other content on that same site. They're about connecting your website's pages to improve navigation and SEO within your domain.

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Navigational links are internal links that are primarily intended to help users navigate between different pages or sections within a website. This type of internal linking is typically found in navigation menus, sidebars, and footers.

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External links connect your content to outside resources — giving that outside source a backlink. Linking to reputable sources can enhance your credibility and give valuable information for your audience. In addition, reciprocal backlinks can be a valuable part of link-building.

Avoid common pitfalls

Avoid manipulative practices such as buying links or participating in link schemes that violate search engine guidelines. These are known as "Black Hat Tactics" and they'll do more harm than good, however tempting they seem. Prioritizing backlink quality over quantity can help you maintain a healthy link profile.

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You should also do some regular audits and web analytics. Broken links or a messy internal link structure are two surefire ways to signal to search engines that you're an amateur. Just as it's important to update your web pages to preserve content freshness, it's vital that you make sure all your links are working. Broken link building is a common tactic for link building in which you search for broken links on websites and ask the site administrator to exchange it for a link to your site. Don't leave your site vulnerable to that trick from your competitors.

Don't let your technical SEO slip

While you're focused on backlinks, it's easy to let other aspects of your SEO fall to the wayside. Here are some key aspects of technical SEO that you should stay on your radar as you continue to build a strong backlink profile:

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• Website structure and navigation. Implement a logical and crawl-able site structure with an optimized URL structure and breadcrumb navigation so both search engines and users can easily maneuver through your site.
• Site speed and performance. Optimize your page load times and minimize your server response times. You can also leverage caching techniques and image optimization to improve the user experience. This helps keep bounce rates low, too. If you're doing site updates or maintenance, implement 301 redirects to keep the website easy to navigate for both crawlers and visitors. A website with too many 404 errors will inevitably have poor SEO.
• Mobile friendliness. The website should use responsive design and operate well on different devices and screen sizes. Remember, over half of all web traffic comes from mobile browsing and Google is mobile first when it assesses websites.
• Indexing and crawling. Make sure search engine bots are able to crawl and index the website effectively by properly using robots.txt, meta robots tags, and XML sitemaps.
• Security. Implement HTTPS encryption for your URL, which can help protect against vulnerabilities like malware.
• Schema markup. Add structured data to help search engines understand the content and context of web pages.
• Canonicalization. Avoid duplicate content issues by using canonical tags and setting preferred URLs.

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While link-building is just one aspect of your SEO, these other elements play a big role in the full picture of content optimization and successful digital content marketing.

Let Rellify help you with link-building

Rellify experts know how important link-building is for a robust content marketing strategy. With plenty of experience in content optimization, our SEO experts can help you craft a link-building strategy as part of a broader effort to improve your search engine rankings and web traffic. With an AI-driven content strategy for your topics, you can also use Rellify to create relevant, optimized content that will get better results. Curious about how? Schedule a call with one of our experts for a brief demo today.

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In today's fast-moving digital age of content marketing, first impressions are crucial. Blog headlines are the first exposure a potential customer might have with your brand. They must capture the attention of readers and entice them to click through and engage with the content.

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If you're looking to boost your online presence and drive more traffic to your website or publication, mastering the art of writing catchy and engaging headlines is a critical skill. Let's dive into the world of SEO friendly headlines, and go over some tips for crafting headlines that captivate readers.

The role of headlines in SEO content strategy

"Headline" is a print media term that has been adapted for the online world. In the SEO field, headlines are referred to as titles and they take two forms— meta titles and on-page titles. When you look a search results page and see hyperlinked text that describes a blog post or landing page, that's a meta title. The on-page title, sometimes referred to as the H1, is the large text at the top of an article or landing page.

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They frequently are the same, but writers and editors can make subtle changes between the two to maximize their value. The meta title must appeal to search engines and readers alike, but H1s are focued on readers. In this article, we'll use the term "headline" to apply to both meta titles and H1s unless we state otherwise.

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Headlines act as the initial gateway and subheadings are the roadmap for both search engines and users. They convey the main topic of the content, which helps search engines understand and index the page appropriately. Search engines like Google use algorithms that consider the relevance and clarity of headlines when ranking pages, making headline optimization a key aspect of any SEO strategy.

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By incorporating the focus keyword and relevant keywords naturally within the headline, website owners can improve the page’s visibility in search engine results pages (SERPs). This increased visibility drives organic traffic, as users are more likely to click on results that appear at the top of the SERPs.

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Beyond their technical importance, headlines significantly impact user engagement. On SERPs, a great headline will make searchers click and become visitors to your site. Once inside, compelling and informative headlines, and subheadings,  can provide valuable information to readers who are scanning, but at the same time encourage them to slow down and read more.

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Don't forget, your web pages are probably peppered with headlines for other blog articles and pages, with links to each one. So a great headline, or a bad one, will be making impressions all over your site, not just on one article.  

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Great headlines improve the "stickiness" or your page and entire site. It makes it more likely that readers will click through to the other content, increase page views, and reduce bounce rates.

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Well-crafted headlines can also boost social media shares, as users are more likely to share content with attractive headlines that are clear, intriguing, and relevant.

Key elements of SEO friendly headlines

To write SEO friendly headlines that drive traffic and clicks, you should keep a few things in mind.

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Start by researching and understand the target audience for the content topic. Who needs this information? Is the reader's intent to learn or to buy? The answers to these questions will help shape your process. The headline should be relevant to both the topic and the audience, capturing their attention and piquing their interest.

Keyword integration

The headline should include the main keyword or key phrase that accurately represents the content. Most of the content on your website (besides pillar pages) should be focused on long-tail keywords. These are more specific, longer phrases that are highly relevant to your content, tend to have lower competition, and can attract more targeted traffic. Using other topic-related keywords in subheadings and throughout the content further optimizes the article for search engines.

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If you're wondering which keywords to use in headlines, the content creation experts at Rellify can help. With a custom Relliverse, you can make data-driven strategic decisions based on a custom-AI subject-matter expert trained on data related to your business. With these insights, you can discern which keywords to incorporate into headlines and build your content around — so you can get better results.

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Finally, use the focus keyword at the beginning of the headline to boost search results.

Optimized structure and length

When it comes to headline length, it is important to find a balance between being descriptive and concise. Search engines typically display only a certain number of characters in the search results, so the most important information should be within that limit. A concise headline that accurately reflects the content can attract more clicks and improve the overall SEO of the article. If you're not sure whether your headline is following SEO best practices, you can always check with headline analyzer tools like this one offered by CoSchedule. Rellify automatically analyzes headlines, tells you if they are too long and gives other SEO-friendly tips for improving them.

Headline strategies

Question headlines can act as helpful tools. If users type that specific question into Google and your website is considered an authority on the topic, it'll encourage search engines to suggest your content as the answer to those queries.

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Readers also find numbers to be compelling. Instead of writing: "How to Write Great Headlines" try "12 Ways to Make Headlines Shine."

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Finally, active voice beats passive voice and powerful verbs motivate readers.

The URL connection

The headline of a blog post and its URL have a natural connection related to search engine optimization (SEO). Ideally, the URL should include the focus keyword, which reflects the content of the blog post. This makes it easier for users to understand what the page is about just by looking at the URL. This can help search engines understand the relevance of the content and improve the chances of a higher Google ranking. Since headlines also benefit from using the focus keyword, they will resemble the URL. In terms of SEO, keep URLs concise and descriptive, with a maximum of 50 to 60 characters, so they're easily readable and shareable.

Avoid clickbait — focus on relevancy and clarity

It might be tempting to use clickbait, but it's a cheap trick that lacks sustainability. Clickbait headlines use sensational, false or ambiguous words and phrases that may initially attract clicks. In the end, they can damage the credibility and reputation of the website or publication. If a reader feels misled or disappointed by your content, they are likely to avoid your website altogether. They also are much less likely to become customers.

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Let your content do the talking. Write valuable, relevant content and headlines that accurately represent it. This creates a positive user experience, builds trust with readers, and encourages them to engage further with the content.

Can AI help me write SEO friendly headlines?

Well, yes and no. Generative AI is a helpful and effective tool for brainstorming headlines, especially when you have writer's block. These kinds of tools can be helpful for suggesting power words, too. However, most AI is not yet capable of optimizing headlines for SEO. You'll find headlines developed by generic AI are often too long and seemingly use headline formulas.

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"Number or Trigger Word + Adjective + Keyword + Promise/Benefit"  is one of the most common formulas you'll see when using generic AI tools.

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We're not saying AI isn't useful in this area — it certainly is. That's why Rellify offers generative AI in our platform. When you highlight a text and hit "suggest headline," you'll be provided with a catchy, compelling headline that you can customize as needed.

The art of writing catchy headlines

One could say it's both an art and a science, just like all content optimization.

Inspiration and creativity in headline writing

Have you researched the latest SEO trends in headlines? Another way to find inspiration is by researching successful headlines within your industry or niches. Analyzing what makes those headlines effective can provide insights and ideas for creating unique and compelling headlines. Additionally, brainstorming sessions and collaborating with other creative individuals can help generate innovative ideas for headline writing.

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Clever and engaging headlines require a combination of creativity and strategy. Clever ones often use wordplay, humor, or unexpected twists to capture the reader's attention. Engaging headlines, on the other hand, appeal to the reader's emotional triggers or offer valuable information. You might even be able to incorporate both if you're a pro!

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Here, the difference between meta titles and H1s come into play. Cleverness and wordplay work best in H1s, where they can delight readers. For meta titles, which are being assessed by bots, straighter is better.

Capitalization and grammar rules for headlines

When it comes to capitalization and grammar rules for headlines, consistency is key. Be sure to follow the established style guide of the publication or website. There are two common styles.

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Sentence case capitalizes the first word and proper nouns.

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Title case capitalizes all major words and puts minor words, like "the" "and" and "but" in lower case.

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Within those types, there are differences in style, so know the style for your site and be consistent.

Analyzing the success of SEO headlines in driving traffic

By monitoring the click-through rates and traffic generated by different headlines, content creators can gain insights into what works and what doesn't. Google Analytics is a great place to start for comparative research and A/B testing headlines. This data can then be used to optimize future headlines and improve the overall performance of the website or publication. When you're updating evergreen content, analyze and adapt SEO headlines to make sure they are effectively driving traffic and meeting the needs of the target audience.

Let Rellify help you create SEO friendly headlines

Your SEO strategy needs content with strong, compelling, optimized headlines. Fortunately, Rellify makes the process of writing them simple and effective. It all starts with topic research — enhanced by deep machine learning and customized AI that finds topics within your niche that are already poised to do well on search engines. Once you have the right focus keywords, you'll be ready to create stellar content framed by SEO-optimized headlines. Ready to improve your digital marketing? Book a quick demo with one of our Rellify experts to find out exactly how Rellify can revolutionize your content processes.

Virginia Beach, VA, 07/17/24 – The German-American startup Rellify has been nominated by WirtschaftsWoche, Germany's leading business magazine, as a finalist for the Best of Technology Award. Rellify is the leading developer of Enterprise AI-as-a-Service software platforms for end-to-end content development.

Enterprise-specific vertical AI models

Rellify’s flagship innovation, the Relliverse, integrates enterprise-specific vertical AI models to give users unparalleled insights into market-specific content trends and performance metrics. With the Rellify platform, businesses can streamline their content development in an end-to-end process, from ideation to publishing, to make sure every piece of content is both relevant and impactful.

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Peter Kraus, CEO of Rellify, was delighted with the nomination. “Being nominated again by WirtschaftsWoche in an international competition is a great honor for us,” Kraus said. “Our team has worked tirelessly to develop a solution for marketers to leverage AI where it counts the most – for content strategy and curation – so their brands best answer the natural language queries of their target audience. The Relliverse empowers organizations to navigate the complexities of content publishing with precision and confidence, offering a level of insight and efficiency that sets us apart from the competition.”

Combination of advanced topic analysis and intuitive visual performance comparisons

The Relliverse combines advanced topic analysis with intuitive visual performance comparisons, allowing users to filter and save views for more effective data analysis. This comprehensive approach enhances content strategy, enabling marketers to identify and target high-value topics with ease. Additionally, the platform’s robust article management capabilities facilitate seamless organization and filtering of content, further optimizing the creation and publication process.

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Rellify’s CTO, Jürgen Kranz, highlighted the practical benefits of the platform. “The Relliverse is designed to address three core challenges faced by content marketers today. First, it provides deep, customer-specific insights that are unmatched by generic AI models. Second, it makes these insights actionable, allowing our clients to focus on the most relevant topics and keywords. Finally, our AI-powered Relliverse ensures that content creation is both cost-effective and true to the brand’s voice.”

Pushing the boundaries of digital content creation

Being a finalist in the Best of Technology Award again reflects Rellify’s dedication to pushing the boundaries of digital content creation. By focusing on the delivery of high-quality, relevant content, the Relliverse supports content teams by reducing information overload and misinformation. At the same time, it contributes to a more credible and reliable online ecosystem.

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Rellify’s achievements and ongoing innovations continue to make a significant impact across various industries. Their solutions not only help businesses produce better content but also ensure that it resonates with their target audiences, ultimately driving engagement and success in the digital landscape.

Best of Technology in Marketing and Sales

Rellify already won the Best of Technology Award in the category Marketing and Sales in 2023.

According to the jury, which included members of leading educational and research institutions, Rellify’s Content Intelligence platform offers the highest level of innovation, the best value and the most flexibility for the future.

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For more information about Rellify and its cutting-edge solutions, visit rellify.com.

Contact: Rellify Inc.
Email: info@rellify.com
Phone: 628-228-6230
Website: www.rellify.com

By Jayne Schultheis — When building your website, or maybe conducting a content audit, you want to make sure the site is well-structured and optimized for both search engines and customers. To accomplish that, it helps to have thoughtfully-crafted pillar pages.

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A pillar page is a comprehensive web page, typically an article or blog post, that covers a specific topic in a way that supports the infrastructure of a website and its content strategy. In the context of SEO, a pillar page covers many aspects of a topic and includes internal links to other pages on the site that cover those subtopics. Together, the pillar page and related pages form a topic cluster.

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How does a pillar page help your SEO strategy?

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This structure enhances the site's authority and helps improve its search engine ranking by:

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• Providing a central hub. The pillar page acts as the central hub for a topic, giving an overview and linking to detailed articles, or blog posts, that explore subtopics with greater depth. The pillar page is positioned at the core of a topic cluster, providing a means to explore the topic further.
• Improving user experience. By organizing content around pillar pages and clusters, users can easily navigate and find information. This increases the time users spend on the site and reduces bounce rates.
• Enhancing internal linking. Pillar pages create a strong internal linking structure, making it easier for search engines to crawl and index the site, thus boosting SEO.
• Establishing authority. A well-structured pillar page positions the site as an authority on a topic, increasing the likelihood of earning backlinks and improving the site's overall search engine ranking. Authority is one of the top qualities search engines look for when deciding who gets the top ranking in certain user searches.

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What's the difference between a pillar page and cornerstone content?

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If you look up the word "pillar" in the dictionary, you'll find that it's described as an upright, supporting post in a building. If you look up "cornerstone," you'll find that it refers to the foundational blocks of buildings. So, both of these types of content have their linguistic roots in "supporting structures," even though their method of support is different.

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While some people use these SEO terms interchangeably, they have different meanings and uses for SEO and content strategy. Cornerstone content is central to the core of a website's purpose. A pillar is the center of a cluster of topics. Your cornerstone content could link to several pillar pages, which could then link to pages that focus on subtopics. Here are some other ways to look at it.

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• Scope. Pillar content covers a broad topic and links to more detailed articles, while cornerstone content represents the best, most important articles on a site.
• Focus. Pillar content is focused on creating a comprehensive, anchoring resource and strong internal linking structure. Cornerstone content is designed to be the authoritative, go-to resource on its subject and feature internal and external linking.
• Strategy. Pillar content supports a content clustering strategy, boosting topic authority and enhancing user navigation. Cornerstone content supports an overall SEO strategy by presenting relevant, evergreen articles that define the site's expertise and authority.

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In short, cornerstone pages can act as pillar pages, but pillar pages are not cornerstone pages.

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What's a good example of a pillar page?

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Let's do a bit of content analysis by looking at the pillar page of a popular project management tool — Trello.

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This page is called "How to Embrace Remote Work" and functions as a "complete guide to setting up your team for remote work success."

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As you scroll, you see five sections related to remote work. Each provides a concise take on its subject and provides a link to take visitors to a deeper article on that sub-topic.

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On the left, notice the interactive table of contents that allows readers to click and jump to a certain part of this pillar landing page.

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As a project management tool and subscription service, Trello is strategically positioning itself to be an expert on remote work, especially when it comes to virtual project collaboration between team members.

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Pillar pages can function as guides along the customer journey. Think of them as vital middlemen between your main landing page and the page to the product, service, or information that turns your target audience into customers.

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How can I create a pillar page?

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We won't get into the nitty gritty of website construction here. Wordpress and other web content publishing platforms have made that much simpler these days. However, if you're brainstorming what to include on your pillar pages, here are some key elements you should consider:

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• Keyword research. A pillar page's short-tail focus keyword helps keep the topic broad and allows you to branch out with your linked cluster content. Those linked, cluster pages are likely to have long-tail keywords.
• Table of contents. Your pillar page should be on the longer side, since it's a comprehensive overview of a topic. A TOC helps users quickly scan the page to find what they need.
• Internal links. We covered this above, but this is the main reason you're making a pillar page — to provide a launching pad for visitors looking for more in-depth content.
• Regular updates. Keep an eye on the page's analytics and engagement metrics. Update the page as necessary, especially if you add more content on the subject that you can link to. Content optimization is an ongoing task.
• Visual and interactive elements. Do you have user-generated content that helps represent your product or service? Charts that show informative and related statistics? Photographs and videos that engage readers? These embellishments strengthen a pillar page and help it fulfill its purpose.

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This list certainly isn't exhaustive, but it gives you some good starting points. No two pillar pages will look the same. Yours will reflect your particular brand, target customers, products or services, and content goals.

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Let Rellify help you craft pillar pages that will exceed your content goals

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At Rellify, we're in the business of helping people craft content that gets results. We know that great pillar pages are foundational to a robust SEO strategy. With a Relliverse™, a custom-AI subject-matter expert trained on your relevant focus topics, you can make data-driven strategic decisions on that strategy. Your pillar pages will be more likely to foster lead generation and higher conversion rates. Want to find out more? Talk to one of our Rellify experts and schedule a demo today.

By Jayne Schultheis — If you've noticed that your Google search results have looked a bit different recently, you're not going crazy! For select inquiries, Google has implemented an SGE (search generative experience) that provides an AI Overview at the top of search results to answer questions. This has sent shockwaves through the content marketing business. Marketers go to great lengths to produce content that will rank at the top of organic search results and will be used for featured snippets. Now, Google's AI is providing direct answers to even complex questions so users won't have to click on organic results.

In this article, we'll take a close look at Google's new AI-generated responses and the implications for those creating SEO-optimized, long-form content as a part of their marketing strategy.

What is the Google AI Overview feature?

Well, let's start with Google Gemini, which has many different elements and is the key to generating AI Overviews. Gemini is an advanced AI project developed by Google DeepMind, the company's artificial intelligence research lab. Google Gemini includes several generative AI models to challenge ChatGPT and other players in that field. These models can analyze and generate content using not only text, but also images, audio, and video. This allows Gemini to perform complex tasks that involve interpreting and creating diverse forms of information.

For AI Overviews, Gemini can process complex, multi-part queries and help formulate plans for things like a vacation or weekly meals.

At Google I/O 2024 in May, the search engine giant highlighted many uses for Gemini, including AI Overviews and ways to extend its functions. That conference, and future events, will continue to reveal search enhancements powered by AI that will challenge search optimization marketing to evolve.

One example is Google's new "circle to search" visual search integration feature, available on certain Android phones. This AI-powered search feature allows users to draw a circle around an object within an image to initiate a search based on that specific object — all made possible by Gemini.

What makes the Google AI Overview different from regular snippets?

Google snippets have been a treasured target for digital content marketing for a long time, especially for long-form content. Here are some ways that AI Overviews improve on the "snippet" model:

• Summarization. It condenses long articles, reports, and other sources into brief summaries, making it easier for users to grasp the main points quickly.
• Contextual understanding. The AI can understand complex queries and the context of the information using natural language processing. This makes the summaries accurate and relevant.
• Source diversity. It pulls information from a wide range of sources, providing a well-rounded view of the topic.
• Interactive elements. Users can often interact with the summaries, such as clicking on them to view more detailed information or related topics.
• Real-time updates. The feature can update summaries in real-time as new information becomes available, giving users access to the latest insights.
• Personalization. It can tailor the information based on the user's interests and past interactions, providing a more personalized experience.

Rellify is helping to lead the way in search innovation by using AI to help you research and craft content that naturally ranks well on search engines. Generic AI adoption isn't good enough. You need AI-driven insights from personalized tech that understands your niche, audience, and brand. That's why Rellify provides Relliverses™ for customers, which use AI to provide topic and keyword insights based on what's already ranking well in your business sector.

How do I activate Google AI on Google Search?

Google AI is typically enabled by default for eligible searches. When you search on a topic that Google thinks is appropriate for an AI-generated summary, it will appear at or near the top of the search results.

Which queries activate AI summaries?

• Broad or exploratory queries. Questions that are general or exploratory in nature, requiring multi-step reasoning such as "Can dehydration cause high blood pressure and what should I do about it?"
• Comparative queries. Searches that involve comparing different options, like "best greenhouses under $500" or "pros and cons of electric cars."
• Explanatory queries. Queries that seek detailed explanations or overviews, such as "How do magnets work?" or "What are the steps in the scientific method?"
• Current events and trending topics. Searches related to recent news or trending topics where an up-to-date synthesis of information is helpful.
• How-to queries. Questions that involve step-by-step instructions or guidance, like "How to start a vegetable garden" or "How to bake a cake."

What are the implications of Google AI Overviews for content marketers?

If you've spent all your energy on SEO, only to feel like generative AI search advancements have thrown a wrench into your strategy, don't panic. Your job as a content marketer remains similar, with just a bit more focus on quality, authority, and relevance.

Create in-depth, relevant content

Develop content that thoroughly covers topics with clear, well-structured information. Use headings, subheadings, and bullet points to improve readability and AI understanding. If Google's AI can't easily digest your content, then it will assume that your target readers won't either, and you won't get much organic traffic.

Focus on user intent and queries

You're going to need to do a bit more research to understand the questions your target audience is asking and why. Create content that provides clear, concise answers to these queries.

Optimize for featured snippets and AI Overviews

Structure content by using FAQ, question-and-answer formats, lists, and summary paragraphs. This increases the chances of your content being highlighted in an AI Overview.

Improve content quality

Invest in high-quality writing, editing, and fact-checking. Your content should be reliable, authoritative, and up-to-date. This is another area where Rellify excels. In the Rellify platform, you can research, plan, create, and monitor your content, and have quantifiable measures of how well your content addresses a topic and incorporates relevant keywords.

Use schema markup

Implement schema markup to help Google understand your content better. Also known as structured data, this is a form of micro-data that you can add to your website's HTML to improve the way search engines read and represent your page in search engine result pages (SERPs). It's a standardized format for providing information about a page and classifying the page content. This can improve your chances of being featured in AI summaries.

Leverage multimedia content

Incorporate images, videos, infographics, and other visual elements to enhance engagement and make your content more appealing to both users and AI.

Publish original research and insights

Create unique, original content such as research studies, surveys, and case studies. This type of content is highly valuable and more likely to be referenced by AI. If you're using AI to build or enhance your content, be careful and make sure it's personalized in some way. If Google recognizes it as re-purposed or word-for-word duplicated from a generative model, it may penalize you.

Build and maintain authority

Focus on building your site’s authority through high-quality backlinks, diversified content (across your niche) and strategic partnerships. Authoritative sites are more likely to be featured in AI overviews. Rellify pays special attention to authority when it comes to content marketing. If you're the expert in your field, your website and content should reflect that in every way.

Monitor performance and adapt

Use analytics tools to monitor how AI overviews affect your traffic and engagement. Adjust your content strategy based on what works best. You also can learn by studying the web pages that are sources for AI Overviews.

Engage your audience directly

Don't put all of your eggs in one basket! Use email marketing, social media, and other channels to drive traffic and build relationships with your audience, reducing reliance on search engine visibility alone.

Rellify knows how to keep your content on page one

Google's search evolution has been an exciting road, but it's not one that's easy to navigate. At Rellify, we're experts on content creation processes that ensure search engine optimization, no matter what new features Google rolls out. With a custom Relliverse™, your own content expert AI will find topics and keywords to grab both search engines and your target audience. You'll see boosts in your organic web traffic with much less effort than traditional SEO efforts. For a brief demo and quote, contact a Rellify expert today.

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